Herb Chambers Toyota of Boston | Page 92

We had a wonderful experience working with Howie and Katy! They made the process of buying a car quick, efficient, and very easy. We would definetly work with them again in the future. Katy! They made the process of buying a car quick, efficient, and very easy. We would definetly work with them again in the future. More

This is the fourth vehicle that my family has purchased and/or leased from the dynamic duo of Howie Reske and Kathie Smith. We would not go anywhere else. Ever. It is now our family's tradition to follo and/or leased from the dynamic duo of Howie Reske and Kathie Smith. We would not go anywhere else. Ever. It is now our family's tradition to follow them wherever they go -- and we have. So much so that their locale determines what kind of car we buy! They take care of my children as if they were their own -- putting them in vehicles that makes the most sense for their needs and budgets. For many people, buying a car is a dreaded experience, but not for us. We look forward to it because they make it so easy. Right now, I am looking forward to my next vehicle and wondering what it will be! Thank you again, Kathie and Howie, for another addition to our Herb Chambers fleet! More

Overall experience at HCT was great. The sales rep who assisted me, in leasing my first 2012 Toyota Prius, Biola Balogun was phenomenal. He was very meticulous in his approach and delivery and very forthc assisted me, in leasing my first 2012 Toyota Prius, Biola Balogun was phenomenal. He was very meticulous in his approach and delivery and very forthcoming with whatever questions I inquired about. He wasnt pressuring me to get a car. I explained my preferences and wanted a competitive deal on my vehicle. Needless to say Biola met my requests with great care. I test drove two vehicles and during each test drive, Biola explained all the nuances of each vehicle, particularly the Prius and its computer system and functionality. Great guy and great customer service. I do think they should add some light snacks other than the apples, but that becasue i went to the HC lexus dealership and they had a full on snack bar (complimentary) HC should do that in all his dealerships. More

Herb Chambers Totoya of Boston was a great place to buy a car, espeicially with Kathie Smith. She made the process quick and easy catering to my needs and working around my busy work schedule. As a new buyer car, espeicially with Kathie Smith. She made the process quick and easy catering to my needs and working around my busy work schedule. As a new buyer she lead me in the right direction and gave me some great advice.Helping me to successfully find a car I love and in my price range. I would never buy a car from anyone else. More

I’m a recent college grad and was shopping around for a car so that I could commute to work. Checking out various dealerships throughout Massachusetts and New Hampshire, nobody was more helpful and friend car so that I could commute to work. Checking out various dealerships throughout Massachusetts and New Hampshire, nobody was more helpful and friendly than Howie and Kathie. Working with them, we narrowed down my potential choices till I picked the perfect Corolla. I would recommend that anyone looking for a Toyota to contact them to help you out. I know that the next time I’m looking for a car, this’ll be the first place I’ll check out. More

Seriously the worst dealership I've ever worked with. They refuse to cancel my order and are holding my money for no reason. Do yourself a favor and go elsewhere. They refuse to cancel my order and are holding my money for no reason. Do yourself a favor and go elsewhere. More

I walked into Herb Chambers Toyota Boston with the intent to look at some cars I found on the website and maybe test drive one. I ended up finding a fairly priced Rav4 that had low mileage which was my big s to look at some cars I found on the website and maybe test drive one. I ended up finding a fairly priced Rav4 that had low mileage which was my big sticking point. While there were a few glitches along the way that were largely based on bad timing because of a long holiday weekend, I left the dealership this evening in my Rav4 and felt extremely satisfied with the customer service I received in correcting the few errors. Howie Reske and Patrick Allosso were not only spot on in helping to smooth over some glitches, but they were extremely attentive to my time and getting everything taken care of for me in a timely fashion. I would absolutely recommend this dealership, specifically because of how fantastic the people running it are. You can find sales staff that aren't always on their A game everywhere, but you certainly can't find a place being run with such exceptional customer service etiquette. More

I worked with Joe Blake for my first car purchase. Despite my apprehension at diving into what is generally considered a difficult, high stress proposition, Joe's easy-going and friendly nature quickl Despite my apprehension at diving into what is generally considered a difficult, high stress proposition, Joe's easy-going and friendly nature quickly put my mind at ease. Joe was both very informative, and upfront about the pros and cons of the Prius I was purchasing. At no point did I feel pressured or uncomfortable about the process, rather I felt I was given enough reliable information to steer the process in the direction I wanted to go. All said and done, it was an excellent first experience that landed me a great car at a great price. More

We found Mark Di Paulo to be very courteous, energetic and knowledgeable about Toyota products. He had to overcome some serious sales obstacles, namely my husband was sick and cranky but he hung in there and knowledgeable about Toyota products. He had to overcome some serious sales obstacles, namely my husband was sick and cranky but he hung in there and made the sale. More