Herb Chambers Toyota of Boston

Initially, I had an unsatisfactory experience with this dealership regarding the used car that I purchased. I discussed the issues with General Manager and most of the issues have been addressed appropriat dealership regarding the used car that I purchased. I discussed the issues with General Manager and most of the issues have been addressed appropriately. I found the manager an honest person who is open to comments and eagerly wants to improve work flow in his dealership. At this point I feel comfortable to recommend this dealersip to the others. More

I am working with Siu Man Liang - he is the best sales person who works with me! He provide excelent customer servise and I will recomend he and your dealership for my friends and relatives. Svetlan person who works with me! He provide excelent customer servise and I will recomend he and your dealership for my friends and relatives. Svetlana Trubetskaya More

Datrin was very helpful, I went in to herb Chamber thinking I was going to buy a use car and I ended leasing a band new toyota corolla! I love my car. Thanks to a wonderful sale person name Datrin! thinking I was going to buy a use car and I ended leasing a band new toyota corolla! I love my car. Thanks to a wonderful sale person name Datrin! More

Steve Sousa is far and away the most excellent car salesman to ever roam the earth. His co-workers should tremble in awe as he soars to the top of DealerRater.com salesman to ever roam the earth. His co-workers should tremble in awe as he soars to the top of DealerRater.com More

Steven was very helpful in our car-buying experience. He was friendly, and took his time explaining all of the new features of the 2011 Highlander. Even after we purchased the car, he was good about follow was friendly, and took his time explaining all of the new features of the 2011 Highlander. Even after we purchased the car, he was good about following up with us to make sure we are happy with our purchase. More

I came in for a part for a used toyota and I had a couple questions about the new Venza. Even though I wasn't buying a car, Steve took the time to show me around one and get me a brochure about it. I'm not l questions about the new Venza. Even though I wasn't buying a car, Steve took the time to show me around one and get me a brochure about it. I'm not looking to buy a new car right now, but when I do I will definately give Steve a call at herb chambers in Allston. More

Steven Lee was great to work with - the opposite of the stereotypical pushy car salesman. I did a lot of research when deciding which car to buy and which dealership to buy it from. My husband and I had or stereotypical pushy car salesman. I did a lot of research when deciding which car to buy and which dealership to buy it from. My husband and I had originally worked with another Toyota dealership in the area, and when I returned without him to complete the deal, they saw an opportunity to take advantage of me - lying to me about trim lines and options and raising their original offer by thousands of dollars (only to drop it back down after speaking to my husband). I turned to Steven Lee at Herb Chambers instead, and he treated me with respect throughout the entire process. He is honest and very easy to work with. I would highly recommend him! More

This was my first time buying a car and I must have been every salesman's worse nightmare. I needed to test drive multiple cars, was on a tight budget, and I had a million questions. At Herb Chambers Toyota every salesman's worse nightmare. I needed to test drive multiple cars, was on a tight budget, and I had a million questions. At Herb Chambers Toyota in Allston, Silvio was eternally patient with me and willing to explain the pros and cons of every step along the way. Having visited multiple dealerships while shopping for a car, I can tell you that the amazing customer service and pressure free environment I found at Herb Chambers was a true rarity. If you're shopping for a new/used car, you owe it to yourself to give Silvio a call. More

Thanks to Steven Lee, I am driving across the country in a delightful new (to me) 2008 Sienna. First, thanks to his friendly but low pressure style, I felt free to get to know different cars, and find the a delightful new (to me) 2008 Sienna. First, thanks to his friendly but low pressure style, I felt free to get to know different cars, and find the one that was really right for me, without feeling coerced by the dealer's style. Then, there was one small problem with the car which Steven was diligent about having addressed with the repair department. His attentiveness to this detail got the problem fixed, so nothing stood between me and my dream car. Overall, he was friendly and pleasantly low key, while at the same time being informative, conscientious and patient. Excellent customer service!!! More

In general, i am very impressive on this dealer and its sales guy Steven Lee. i am happy with the service. so, it is a good experience so far. sales guy Steven Lee. i am happy with the service. so, it is a good experience so far. More