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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
794 Reviews

794 Reviews of Heritage Honda Parkville - Service Center

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December 12, 2021

It was not going well then the service manager took charge and all is s good now. More

by sheila3m83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Heritage Honda Parkville responded

Hi Sheila, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 10, 2021

My visit to Honda Heritage Parkville was spectacular as every other visit. Major mechanical work was performed to the excellence I expect from Honda of Parkville. More

by AD88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Dec 10, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 07, 2021

Your staff is very professional and have good customer service especially Mark Sowder appreciate your staff More

by Debb425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Dec 07, 2021 -

Heritage Honda Parkville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. We hope you continue to choose us for all your automotive needs! Take care!

December 06, 2021

Agent was knowledgeable, facility clean and I was in and out in less than 1 hour. More

by Rbreeden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Dec 07, 2021 -

Heritage Honda Parkville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2021

They are always able to fit me in even with late notice. And my car is always finished when they say it will be. More

by Eaglebeeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wigginton
Dec 07, 2021 -

Heritage Honda Parkville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2021

Excellent service. Dora kept me regularly informed of what was happening with my car, provided shuttle service and a loaner car when needed. More

by teaser.07-trikes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Dec 07, 2021 -

Heritage Honda Parkville responded

Hi, we're happy you found our staff Dora to be so supportive during your experience here at Heritage Honda Parkville. We hope you continue to choose us for all your automotive needs! Take care!

November 25, 2021

Efficient! Arrived at 8:15 and was done by 9:30. Mark took care of everything for the B1 service code. More

by 1greenlight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 30, 2021 -

Heritage Honda Parkville responded

Hello, thank you for your kind review; we are happy to pass along your comments to Mark here at Heritage Honda Parkville! We hope you continue to choose us for all your automotive needs! Take care!

November 22, 2021

I absolutely love Heritage Honda in Parkville! They always make sure to take special care of me and my car! This week Erin really did her thing! I am so happy she was my advisor! Very professional and More

by Cierra Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin in Service
Nov 25, 2021 -

Heritage Honda Parkville responded

Hi Cierra, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

November 22, 2021

Scheduled service with Bill Maurath - checked in at designated time - out & back to work in 10 min - verified phone number - called to verified identified repairs - picked up when promised! Great serv More

by 2goldens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Nov 25, 2021 -

Heritage Honda Parkville responded

Hi, thank you for sharing your positive experience! We hope you have a great day!

November 22, 2021

I really enjoy having my vehicle serviced at Heritage Honda, Parkville. They can always accommodate me, provide friendly shuttle service and my Service Advisor Ed is always, always responsive and helpful More

by Kymlyn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Jones
Nov 25, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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