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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
794 Reviews

794 Reviews of Heritage Honda Parkville - Service Center

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November 21, 2021

Outstanding customer service.Scheduled appointment Outstanding customer service. Scheduled appointment within 24 hours for routine service. Reliable. Great Shuttle service. More

by Terri B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman, Rick Gibson
Nov 23, 2021 -

Heritage Honda Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

November 18, 2021

Online Scheduling ✅Convenient Location ✅Personable Online Scheduling ✅ Convenient Location ✅ Personable Staff ✅ Quick Service ✅ What more is there you could you ask for? More

by Dan K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Nov 20, 2021 -

Heritage Honda Parkville responded

Hi, thank you for sharing your positive experience! We want all our customers to feel this way when leaving our dealership!

November 18, 2021

First ; they were very curious. Second; bill M. Was extremely helpful and knowledgeable. Good job More

by Dta5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill M.
Nov 19, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 18, 2021

The service center provided excellent service. Robert W was amazing to work with. We were so lucky to be able to bring our car here. More

by Jennifercolbert95
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Nov 19, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 11, 2021

Dealership seemed prompt and not an unusual wait time. They explained service and what should be done. Waiting area pleasant. More

by Cjschweit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gibson
Nov 11, 2021 -

Heritage Honda Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 11, 2021

They are always courteous and fast with the service. I always get in and out in a timely fashion. More

by MikeN&@&@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Nov 12, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

November 11, 2021

Friendly staff and eager to help.Heritage office provided me with free ride going back home. More

by gabnlelet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Jones
Nov 12, 2021 -

Heritage Honda Parkville responded

Hi Gabnlelet, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2021

Service was performed to expectations and within timeframe quoted. There were no surprise add ins. More

by Badpentium
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Nov 05, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!

November 02, 2021

Honesty is number one. The service techs always give you the truth about your vehicle. They will prioritize the needed repairs so you can do the most important items first and have the rest done the next vi More

by Anthony.stump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert wiggington
Nov 03, 2021 -

Heritage Honda Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 30, 2021

My service writer Erin Lober gave me excellent service Which I appreciate! She was courteous professional and extremely helpful with My service appointment needs. And was very Informative in my ques More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Nov 01, 2021 -

Heritage Honda Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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