Read Reviews Heritage Hyundai Towson

Heritage Hyundai Towson

Heritage Hyundai Towson

801 York Road
Towson, Maryland 21204


(877) 387-5495

Heritage Hyundai Towson
Manufacturer: Hyundai

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.8

24-Month Rating

based on 76 reviews

4.8

4.8 out of 5

262 lifetime reviews

Heritage Hyundai Towson

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

Cars For Sale by this Dealer

Need a New Car?

Certified: Heritage Hyundai Towson

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Heritage Hyundai Towson has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Heritage Hyundai Towson

Here at Heritage Hyundai Towson, we were built with one mission, “To provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Hyundai cars and SUVs.” That’s why our primary concern is the satisfaction of our customers not only here in the Towson area, but also to our neighbors in Baltimore and Bel Air. We offer one of the most comprehensive parts and service departments with the #1 Parts Team in D.C., Maryland, and Virginia serving all your Hyundai repairs, service, and maintenance needs!

We are conveniently located at York Road and Bosley Avenue on Route 45 York Road. Our online Hyundai dealership web site was created to enhance the buying experience for each and every one of our internet customers. We look forward to meeting you, our new friends, at Heritage Hyundai Towson and come see why we are rated #1 in the Mid-Atlantic region for reputation, honesty, and trustworthiness. Our commitment to customer service is second to none and that’s why our Towson Hyundai dealership is one of the premier Hyundai dealers in the state of Maryland!

Please feel free to call us at (866) 268-7911 and remember that here at Heritage Hyundai Towson, we believe in integrity and giving you a good value for your hard-earned money. So stop by and give us a chance to share our experience and inventory with you in a no-hassle environment that is sure to ease you into the seat of your very own Hyundai from Heritage.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

cmerc
6/18/2013 12:54:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Art Talansky and manager
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Heritage Hyundai Towson:

I had recently got into a freak accident that left my poor wrecked car untradeable. It was a sticky situation that didn't yield any help from insurance. So with the help of my parents, I purchased my first car. Being young and naive on the process, I was very apprehensive. We originally planned on making a purchase at a Hyundai dealership closer to home. But thank God we didn't! I felt so at home at Towson Heritage Hyundai! Art Talansky and his manager, Scott were very honest and knowledgeable. They were extremely patient with our decision making process. Art understood my car situation and that I was just starting out with my career. He worked hard to cut the pricing to my budget. The unbelievable deal he produced us was unbeatable by any other dealer. Not only was the price right, it was a wonderful experience! I love my new Hyundai. Thanks Art! I definitely recommend Heritage Towson for the best customer service and deals!

Was this review helpful to you?    Yes | No

Twitter
Allan Webb
2/1/2013 7:46:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Justin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Heritage Hyundai Towson:

Dealer was exceptional to work with to purchase a new vehicle and make the process as pleasant as possible. Looking forward to a long and mutually beneficial relationship!

Was this review helpful to you?    Yes | No

Response From: Heritage Hyundai Towson
Added: 2/7/2013 11:01:02 AM

Greetings Allan Webb! Thank you for stopping by Heritage Hyundai Towson. We appreciate your caring review and will be sure to share your encouraging thoughts with Justing and the team!

http://www.facebook.com/HeritageHyundaiTowson

Twitter
verongg815
12/31/2012 7:47:52 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joel Bachand
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Heritage Hyundai Towson:

I went to Heritage Hyundai on December 8th to test drive a Sonata for comparison against the Nissan Altima I had already driven. From the moment I stepped on the lot, I was enthusiastically greeted by Joel. Joel was very pleasant and patiently went on 3 test drives with my daughter and me. It was getting late in the day and actually past the dealerships 6pm closing time, but Joel and the Heritage team stayed open for me. I ended up purchasing a 2013 Sonata and a 2007 Mazada 3 they had on the lot, for my daughter. They worked up a great deal for me purchasing 2 cars. It was a long process and we didn't leave the dealership until 10:30pm. I had no way to get the Mazada home, because my daughter only has her learner's permit at the time. Joel graciously offered to drive the Mazada home for me and was picked up at my home. Joel called within a couple days to follow up to see how everything was going. I have sent Joel several emails asking questions and he has promptly replied with answers. There are some things I am not quite satisfied with on the Sonata but as far as the service to this point provided by Joel, I am completely satisifed.

Was this review helpful to you?    Yes | No

Twitter
NimaAghdamit
12/27/2012 9:31:21 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joel
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Heritage Hyundai Towson:

The people were very friendly. They did everything to stay on my budget and send me home happy.
Joel (my sales guy) was great. He called me a few days later to see how the car was doing for me. I have had many cars from other dealers but none of them have done that. Thtas what i call great customer service.

Was this review helpful to you?    Yes | No

Response From: Heritage Hyundai Towson
Added: 12/28/2012 12:03:13 PM

Hello NimaAghdamit, Heritage Hyundai Towson would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Joel and the team! Thank you again for your review.

http://www.facebook.com/HeritageHyundaiTowson

Twitter
JamesBoswell
12/5/2012 3:54:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt Long
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Heritage Hyundai Towson:

When my wife and I went to the dealership we kind of knew what wanted but we didn't really know what to expect. Matt Long was excellent and showed us several vehicles and was not too pushy. Claudio was excellent as well, making the financing a breeze. Best car buying experience ever. We wouldn't go anywhere else.

Was this review helpful to you?    Yes | No

Response From: Heritage Hyundai Towson
Added: 12/20/2012 10:13:25 AM

JamesBoswell, thank you for your encouraging review of Heritage Hyundai Towson. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help. Thanks so much, Heritage Hyundai Towson.

http://www.facebook.com/HeritageHyundaiTowson

Twitter
George Koch
11/29/2012 5:36:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt Long
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Heritage Hyundai Towson:

Very painless experience. No bull. Other dealers had ridiculous internet pricing. Also went the extra mile to get me the vehicle I wanted. Matt was a pleasure to deal with. Really love the car.

Was this review helpful to you?    Yes | No

Twitter
evelynmarria
10/8/2012 3:52:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George Small
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Heritage Hyundai Towson:

Mr. Small is an exceptional auto salesmen who exhibited excellence, professionalism and knowledge of is job and product. I highly reccomend customer to him and Hundai,


Evelyn and Andre Freeman

Was this review helpful to you?    Yes | No

Response From: Heritage Hyundai Towson
Added: 10/9/2012 12:24:33 PM

Greetings evelynmarria! Thank you for stopping by Heritage Hyundai Towson. We appreciate your caring review and will be sure to share your encouraging thoughts with Mr. Small and the team!

http://www.facebook.com/HeritageHyundaiTowson

Twitter
kbrown22
9/25/2012 8:04:43 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stanley Gabrovski
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Heritage Hyundai Towson:

My experience with Heritage Hyundai Towson was excellent. My salesperson, Stanley Gabrovski, was very knowledgeable and friendly. I felt extremely comfortable with Stan and everyone that I dealt with. I was confident that I had made the right purchase while receiving the best possible service. The experience went very smoothly and I never felt pressured. I would highly recommend Heritage Hyundai Towson to anyone and would definitely ask for Stan!

Was this review helpful to you?    Yes | No

Response From: Heritage Hyundai Towson
Added: 10/2/2012 12:40:25 PM

Good afternoon, kbrown22. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Hyundai Towson works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again kbrown22 and have a great day!

http://www.facebook.com/HeritageHyundaiTowson

Twitter
Gale_2012
9/22/2012 9:16:52 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt Long
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Heritage Hyundai Towson:

In May of this year I came into Heritage Hyundai for another vehicle purchase. I have owned a Hyundai for 11 years. I was introduced to Matt Long as my Salesman and he was Fabulous! He walked me through the entire process and answered all of my questions. He took special time out to show me all the bells and whistles.

After I decided on a vehicle he was also kind enough to even program my Bluetooth.

I was thoroughly pleased with Matt and Heritage Hyundai. And would recommend any friends or family to visit.

Was this review helpful to you?    Yes | No

Twitter
cbj3154
9/5/2012 12:28:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George Small
Darren Gordon
Claudio
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Heritage Hyundai Towson:

On Saturday September 1, 2013 I e-mailed Heritage Hyundai for information about a new Hyundai Elantra Limited at about 3:00 pm. In about 15 minutes I was contacted by Darren Gordon, one of the Sales Managers. Mr. Gordon asked if I could stop by the dealership by 6:00 pm to look at the car I had requested information on. I walked into the dealership at 4:45 pm and was greeted by Mr. Gordon. He introduced me to George Small, one of the New Car Salespersons. George was everything a salesperson should be and it was a pleasure dealing with him, not that we did a lot of dealing. I had a pretty good idea of where I wanted to be price wise with my trade in. I told George the offers I had received on the same car as well as the research I had done. Heritage made it worth while price wise to buy from them and by 7:30 pm I was driving home in my new Elantra. Fastest and most painless car purchase I have ever made, less than 3 hours. Special thanks to George and Claudio (Finance) for staying late and completing all the paperwork for my purchase. I'm really not a review posting kind of person, so you know I was happy with Heritage Hyundai. Great place to buy a car.

Was this review helpful to you?    Yes | No

Response From: Heritage Hyundai Towson
Added: 9/6/2012 11:33:18 AM

Heritage Hyundai Towson appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not hesitate to stop by with your new Hyundai Elantra Limited for a checkup! Thank you again cbj3154 for the highly praised review.

http://www.facebook.com/HeritageHyundaiTowson

Twitter

Reviews 11-20 >>