Heritage Mazda Catonsville

Mohammed was a very nice, excellent and professional sales associate. He was not “pushy”; he gave us time to look around for what we were looking for in an SUV. He was very kind, friendly and helpful. W sales associate. He was not “pushy”; he gave us time to look around for what we were looking for in an SUV. He was very kind, friendly and helpful. We love our new Mazda CX5! Thank you Mohan and we wish you the best of everything! More

Needed to get some maintenance done on a car with an engine light on. After initial troubleshooting the representative helping me at the time, Dean Marino, was able to give me my available options and i engine light on. After initial troubleshooting the representative helping me at the time, Dean Marino, was able to give me my available options and informed me that my issues were covered under warranty. I went from having to pay what could have been upwards of ~$3000 in expenses to having my car worked on at no cost to me. Additionally, I met with the General Manager, Omid Anushiravani, following up over a previous visit and he was able to help me with no questions asked. Great place and while it might seem pricey you can rest easy knowing that you're in good hands. Every time I visit I always get a hello and they remember my name. More

We had a completely different and very positive experience at the Catonsville branch compared to the Towson branch. Mr. Alejandro was extremely helpful from the moment we walked in. He took the tim experience at the Catonsville branch compared to the Towson branch. Mr. Alejandro was extremely helpful from the moment we walked in. He took the time to walk us through all the vehicle features in detail and demonstrate everything clearly, even though we were already familiar with many of them. He was knowledgeable, patient, and genuinely fun to interact with, which made the process much more enjoyable. Although the overall purchase process took quite a while to complete, the experience remained pleasant throughout. We never felt pressured, and the team maintained a professional and friendly attitude the entire time. We ultimately left feeling happy and confident in our decision. Mr. Jordan McKenzie was also very helpful during the finance process. He worked with us to secure a finance rate that fit our needs and took the time to thoroughly explain the available protection packages without rushing us. We appreciated the clarity and transparency. Overall, the Catonsville team made what can often be a stressful process feel smooth and positive. Thank you to Alejandro and Jordan for making it a great experience. More

Having to deal with Jacky is one of the main reasons I have come back to this dealer for our second vehicle. Jacky has customer service on his ADN and does his best so you can get the best possible OTD. T have come back to this dealer for our second vehicle. Jacky has customer service on his ADN and does his best so you can get the best possible OTD. Thank you Jacky for all your good work. More

Great staff, made the process very easy and fast. Highly recommend to anyone looking for a new car! Highly recommend to anyone looking for a new car! More

Me and my wife has good experience with this dealership especially with Danylo Kharkov and Adam who patiently assisted us in purchasing the car that we want. especially with Danylo Kharkov and Adam who patiently assisted us in purchasing the car that we want. More

If you are going to buy a car, just work with Bryson Thomas and Omid. They will provide OTD pricing, written and signed, so you can come in and pay the exact amount you expect. No games, they act with t Thomas and Omid. They will provide OTD pricing, written and signed, so you can come in and pay the exact amount you expect. No games, they act with transparency, it's so refreshing. Always remember F&I will try and up sell you on things, it is always optional and cannot interfere with the existing manufacturer's warranty, and you are not required to go back to the same dealership for your service. More

First time buying a brand new car for me. Went to a few dealers. Test driving was fine, but trying to talk to the admittedly great people working in each one would get weird. Just a lot of ro Went to a few dealers. Test driving was fine, but trying to talk to the admittedly great people working in each one would get weird. Just a lot of roundabout talk, hard to figure out what's what. We came to see a car to a dealer next to Heritage Mazda, and after that, popped in just because. The moment we walked in, I was struck by the transparency. Asked about the car we wanted, the rental sales manager Keller told us right away what's what on the spot. Before even so much as sat down. That turned out to be the style here. We worked with Joe Summers. Easy to talk to, straightforward, responsive. Did not mind my many questions on whether to trade in or not, advised on many issues. Worked with us on a deal that worked for us. Zero surprises the day of. Lovely business manager Dom helped with all the logistics, exact same style: direct, transparent, and just a nice person to have met. Seriously, go buy from this team, they are great. And I'm not even talking about how good the product is! More