Heritage Subaru Owings Mills

I went into the dealership to trade-in my current leased vehicle for a 2026 Outback. Mark made this an amazing experience. He is friendly, professional, and knowledgeable. Mark took the time to address all vehicle for a 2026 Outback. Mark made this an amazing experience. He is friendly, professional, and knowledgeable. Mark took the time to address all my inquiries regarding the new vehicle and leasing options. I left with a black 2026 Outback! Many thanks to Mark for the stellar experience and service. More

Nice people and considerate. Listened to my needs. Nice dealership. Clean updated. Friendly and caring. Listened to my needs. Nice dealership. Clean updated. Friendly and caring. More

Tavon, Ansley, and Josh (funniest guy I've ever met) were an amazing team helping us purchase our 2nd Subaru from Heritage in 6 years. It was a pleasant experience start to finish when we went for a test rid an amazing team helping us purchase our 2nd Subaru from Heritage in 6 years. It was a pleasant experience start to finish when we went for a test ride with our kids to the day we should up to purchase a vehicle. If you're looking for consistency, kindness, trust, and reliability, ask for those 3 by name. More

We have purchased multiple cars from this location and they are always helpful and easy to work with. they are always helpful and easy to work with. More

I had an excellent shopping experience from start to finish. Katie McGehee service was phenomenal. She explained everything clearly and ensured I was happy with the results every step of the way. I'm so finish. Katie McGehee service was phenomenal. She explained everything clearly and ensured I was happy with the results every step of the way. I'm so happy with my new Subaru. And I'm so happy shopped at heritage Subaru Owing Mills location, amazing service, truly went above and beyond. More

Katie McGehee is an absolute gem! She is so warm and personable, she effortlessly established a rapport with our first encounter by phone. We've been driving Subarus for decades and g She is so warm and personable, she effortlessly established a rapport with our first encounter by phone. We've been driving Subarus for decades and generally find the buying process a necessary evil, although we've never had a bad experience. Our time with Katie felt more like a social visit where we managed to get some business done in the process. We will ask for Katie in the future! More

My salesman Ansley Ratnayake was outstanding. He was patient and knowledgeable. He was communicative. Hopefully I will get my receipts for my auto purchase. Hope to have my questions answered He was patient and knowledgeable. He was communicative. Hopefully I will get my receipts for my auto purchase. Hope to have my questions answered. More

The staff were attentive and no pressure to purchase the vehicle. Very good customer service! vehicle. Very good customer service! More

I recently bought a Buick Encore GX from Heritage Subaru. The car is really nice and has all the features that I want. Ansley was my Sales Consultant. He offered good advice, was patient and knowledgeable. I The car is really nice and has all the features that I want. Ansley was my Sales Consultant. He offered good advice, was patient and knowledgeable. I was generally impressed with his customer service. He had my car set aside for my appointment with a VIP tag on it. That made me feel special. I would like to thank Tavon the manager for working within my budget and for his great customer service. If you’re looking for a car, this is the dealership to go to. More

Outstanding in all aspects. Knowledgeable, anticipatory, respectful, communicative . . .the list of accolades could go on and on. Sales, service, finance and most of all -leader Knowledgeable, anticipatory, respectful, communicative . . .the list of accolades could go on and on. Sales, service, finance and most of all -leadership are exemplary. More