Heritage Toyota Catonsville

James went above and beyond . Thank You James for your Help and with your insurance knowledge! Thank You James for your Help and with your insurance knowledge! More

I worked with Sarah Doran and she was awesome. I find dealing with car issues so stressful but she made it clear and easy. I loved how you can communicate via text as well! I find dealing with car issues so stressful but she made it clear and easy. I loved how you can communicate via text as well! More

Great dealer, willing to help you with your dream car. Would recommend ten out of ten. Would recommend ten out of ten. More

Excellent service and customer care. Only thing wrong was second key fob was not available at time I picked the car up Only thing wrong was second key fob was not available at time I picked the car up More

Sarah Doran is top notch in every way. Knowledgeable and offers outstanding customer service. Thanks Heritage. Knowledgeable and offers outstanding customer service. Thanks Heritage. More

Queen was such a joy ! She was very knowledgeable on the vehicle I was interested in and she showed me dozens of options until I found what I needed. I highly recommend She was very knowledgeable on the vehicle I was interested in and she showed me dozens of options until I found what I needed. I highly recommend More

Queen is one of the best salesperson I’ve worked with during my years of purchasing cars, whoever that person is that made that false review about her is a disgrace and a total lie the “technique” they s during my years of purchasing cars, whoever that person is that made that false review about her is a disgrace and a total lie the “technique” they said she did is impossible because AirPods disconnect when you walk away from your phone because the Bluetooth disconnects , anyway Queen is very helpful and I recommend her to anyone thinking about buying a car from here ! More

They failed my car for state inspection for “streaky” windshield wipers and corrosion on my battery. The same wipers and battery another toyota dealership had replaced not even a year ago. They said th windshield wipers and corrosion on my battery. The same wipers and battery another toyota dealership had replaced not even a year ago. They said they could fix my problems that day for over $100 and I declined as I felt they were trying to take advantage of me. I took my car back for reinspection about 3 weeks later and didn’t fix either problem and they passed me. Huge waste of my time having to go back when my car should have passed initially. I wish I could insert photos of my “corroded” battery and a video of my “streaky” windshield wipers. More

Best car buying experience yet! Exceptional service and they treated me beyond fair. Tough to find a car around town lately but they made it happen. My many thanks to their General Exceptional service and they treated me beyond fair. Tough to find a car around town lately but they made it happen. My many thanks to their General Sales Manager for accommodating me and my crankiness. Thank you Dustin! Good Luck with the rest of the year! More

Outstanding personal and customized customer experience created by James just for me. He took care of every need and ensured a very smooth set of transactions when I leased a new Toyota. The best! created by James just for me. He took care of every need and ensured a very smooth set of transactions when I leased a new Toyota. The best! More