Heritage Toyota Catonsville

Only 5 stars? Where's 10? Jason knows his products inside and out. Even in current times he has every package option and feature memorized, how does he do it? He t Where's 10? Jason knows his products inside and out. Even in current times he has every package option and feature memorized, how does he do it? He took care of me from looking to buying and even beyond More

Very happy with my new car! I waited a long time but it finally got here! The staff here is knowledgeable and friendly. Normal car dealers are pushy and try and force you to buy I waited a long time but it finally got here! The staff here is knowledgeable and friendly. Normal car dealers are pushy and try and force you to buy. NOT HERE! My salesperson Tyler let me take my time and pick what I wanted not what they wanted. Even the sales manager, Dustin Smith presented me with every option he could to help me. Thank you so much! See you for my first oil change! More

Had a great experience with Queen and her colleagues! She was great to work with and helped me find the right car for me! She was great to work with and helped me find the right car for me! More

What a great store! Awesome service and professional staff. Bruce my salesman was new but he definitely did his best. His manager Dustin Smith jumped in to help and mad Awesome service and professional staff. Bruce my salesman was new but he definitely did his best. His manager Dustin Smith jumped in to help and made the process smooth. Thanks for the help and my new Toyota is great! Come see these guys, you won't regret it! - Terrance More

Sam is well-informed about his product and has a nice demeanor in person, but he is disorganized and struggles with communication. Unless you are willing to make a drive to see him in person EVERY si demeanor in person, but he is disorganized and struggles with communication. Unless you are willing to make a drive to see him in person EVERY single time you need something or a follow up, then go with another dealer. You will never be able to a hold of him. Emails go unread and I was never once able to get him to return calls. Worst yet he messed up an order we placed and I had to find out about it from another associate and likely will have to wait all over again. Terribly disappointed and would not recommend. More

Sales department is great. Low pressure knowledgeable as is the finance department. Service is great but slow Since they seem to be short handed since the pandemic. Robin is th Low pressure knowledgeable as is the finance department. Service is great but slow Since they seem to be short handed since the pandemic. Robin is the best at finding coupons and specials for service and repairs. More

Kian did a great job finding a car for us and getting us in and out quickly! He was friendly and wonderful to work with. The manager Brad Jones was incredibly helpful as well. in and out quickly! He was friendly and wonderful to work with. The manager Brad Jones was incredibly helpful as well. More

James A at Heritage Toyota was very friendly and totally awesome. Very helpful with my new vehicle, continually kept me posted on everything. Very great experience with this dealer and James A awesome. Very helpful with my new vehicle, continually kept me posted on everything. Very great experience with this dealer and James A More

James was so friendly and helpful and made me feel welcomed. He was amazing and I give him 5 stars. welcomed. He was amazing and I give him 5 stars. More

I loved working with Queen. She was very knowledgeable and friendly. She worked hard to find a car that was in stock and a good fit for me. I highly recommend using Queen for yo She was very knowledgeable and friendly. She worked hard to find a car that was in stock and a good fit for me. I highly recommend using Queen for your next car purchase! More