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Heritage Toyota Owings Mills

Owings Mills, MD

4.8
1,416 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9801 Reisterstown Rd.

Owings Mills, MD

21117

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Showing 1,416 reviews

January 20, 2026

We had an amazing experience from start to finish. Every moment that we were here we received outstanding customer service and personal attention. The best salesman ever!Thank you! More

by hathaway48y
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalen Reitter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2026

Phaeng and John were wonderful. They worked with us to ensure we found the right vehicle at the price that worked for both us and Heritage Toyota. I highly recommend the dealership More

by Davidhaugh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phaeng Taweepuntsant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dmitry Chekhlatyy
Jan 22, 2026 -

Heritage Toyota Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

January 19, 2026

Great experience! Patient and understanding dealership! Highly recommend! Quick and efficient service, very knowledgeable and helpful. More

by Newcar328
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evander Tross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 19, 2026

Will was super helpful and didn’t try to push me into any vehicle, he was more interested in what I liked and what I could afford. The truck I wanted wasn’t on this particular lot and Will went out of his wa More

by Mayhew.jr28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexa Talavera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dmitry Chekhlatyy, Will Singley
Jan 21, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 18, 2026

My ideal rating would be "Zero". The most unprofessional and rude salespaerson I have ever met at any dealership. The dealership scheduled an appointment at 2:15pm which I never conf More

by Saurabh
Recommend Dealer
No
January 17, 2026

Came to replace our family minivan. We worked with Chano. He was excellent, very friendly and personable and did not feel like he was trying to aggressively push us or sell us on produc More

by Watermke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chano King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2026 -

Heritage Toyota Owings Mills responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at 410.753.8917 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. General Manager, John Holliday, jholliday@mileone.com, 410.753.8917

January 17, 2026

Wait time with Finance department could be better, paper work was filled out ahead of time to speed process but it still took too long More

by asurat123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamera Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Singley
Feb 08, 2026 -

Heritage Toyota Owings Mills responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at 410.753.8917 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. General Manager, John Holliday, jholliday@mileone.com, 410.753.8917

January 17, 2026

April Cromety Moore was amazing. She did a phenomenal job with my parents and we love her. More

by wj3kid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cromety Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalen Reitter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 16, 2026

Great experience here. Everyone was helpful and friendly. Check them out! From sales to finance and management, we were very pleased More

by JPar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Cromety Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 16, 2026

We had an exceptional car buying experience with April Cromety. She was the consummate professional, extremely knowledgeable, and her customer service was top notch. This was an easy and pleasurable car b More

by Bpar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cromety Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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