Heritage Toyota Owings Mills

Starting to look for a new vehicle and Hassan Fuller was very patient, knowledgeable, and well informed in helping us. very patient, knowledgeable, and well informed in helping us. More

My salesperson Will was amazing and truly the only reason why i did not walk away from the deal. The Gm was great as well. The finance person not so much and she almost cost the deal ship the sale. She ran m why i did not walk away from the deal. The Gm was great as well. The finance person not so much and she almost cost the deal ship the sale. She ran my credit 2x why I’m not sure because I asked for only one specific term. She also tried to get me to try many finance companies when I specifically said only one. When questioned, she falsely told me that I would have to wait until the next day to get approval(approval I already had mind you) due to the late hour. Thats when the GM came and found the 2 approvals. Just not a good experience with her. More

I had a truly wonderful experience. My salesperson was attentive and patient. The rest of the staff was also so friendly and helpful. My salesperson was attentive and patient. The rest of the staff was also so friendly and helpful. More

Chano is fantastic! He shares valuable perspectives coming from decades of experience with cars. I hope he has a great career working at Toyota. Chano gave us great conf He shares valuable perspectives coming from decades of experience with cars. I hope he has a great career working at Toyota. Chano gave us great confidence in buying the right car. More

My experience at this dealership was wonderful they are very professional but Mr. Anthony Lee was outstanding and phenomenal. He answered all my questions well, remained patient with me gave me ample space very professional but Mr. Anthony Lee was outstanding and phenomenal. He answered all my questions well, remained patient with me gave me ample space to commit to my final purchase decision. I highly recommend Anthony, he is young and vibrant and has an amazing professional future. More

Chano King is an exceptional professional in the automotive sales industry. His approach to helping customers find and purchase a new car is marked by a rare combination of expertise, patience, and automotive sales industry. His approach to helping customers find and purchase a new car is marked by a rare combination of expertise, patience, and a genuine commitment to customer satisfaction. Throughout the car buying process, Chano consistently demonstrated a high level of professionalism. He is knowledgeable about the vehicles he sells, able to provide detailed information about features, specifications, and performance. He uses this knowledge to help customers make informed decisions, rather than pushing for a quick sale. What truly sets Chano apart is his remarkable patience. He understands that buying a car is a significant decision and takes the time to listen to customers' needs and concerns. He is not afraid to spend extra time answering questions, exploring different options, and ensuring that the customer is completely comfortable with their choice. He created a no-pressure environment, which made the often-stressful process of car buying feel relaxed I am glad I had Mr King as a sales associate. HIs ability to work with us and for his dedication in finding a vehicle that fit our needs and budget. His transparency and straightforward communication throughout the negotiation and paperwork process further solidify his reputation as a trusted and reliable sales associate. I highly recommend Chano as sales professional. His patience, expertise, and dedication to a positive customer experience make him a standout in the industry. Anyone looking to buy a new car can feel confident that they are in excellent hands with Chano. New Cross Owner 😀 More

Will was great. He helped me navigate through this whole car buying process. He was easy to talk to. He helped me navigate through this whole car buying process. He was easy to talk to. More

Hassan was absolutely amazing to work with. He was kind, thorough and really made the experience great. He was kind, thorough and really made the experience great. More

Will was awesome and very patient. Great preparation and service. Kid-friendly atmosphere as well. Great preparation and service. Kid-friendly atmosphere as well. More