Heritage Toyota Owings Mills

Excellent sales department We had a Toyota lease that was almost up so began our search but went no farther than Toyota sales department because of their willingness to work wit We had a Toyota lease that was almost up so began our search but went no farther than Toyota sales department because of their willingness to work with us and quality of their product. More

Great Experience! It was a great experience from beginning to end. Kyle was a great salesman and explained everything very well. We did not want to feel pressured and n It was a great experience from beginning to end. Kyle was a great salesman and explained everything very well. We did not want to feel pressured and never felt that way! More

Excellent experience My Husband and I had a wonderful experience at Heritage Toyota. Our salesman Ryan Wehler helped us by purchasing a new car instead of used. He found e My Husband and I had a wonderful experience at Heritage Toyota. Our salesman Ryan Wehler helped us by purchasing a new car instead of used. He found exactly what our needs and wants were and we found our new car. We highly recommend him and the staff. More

Great experience! We just purchased a used 2016 Toyota Prius from Heritage Toyota and couldn't be happier. Scott Coffman was our sales person and is the primary reason We just purchased a used 2016 Toyota Prius from Heritage Toyota and couldn't be happier. Scott Coffman was our sales person and is the primary reason for this 5 star review. He made my wife and I feel very comfortable, went "above and beyond" and never pressured us to make a purchase. A couple of the ways he provided exceptional service was searching out information on service performed on a car and coordinating test drives for vehicles on the lots of different Heritage dealerships. Scott answered every question, was a pleasure to deal with, and was very flexible. More

Vehicle maintenance & repair I brought my car in for a recall issue and general maintenance. Leo Medina was very friendly, knowledgeable and professional. He provided excellent cu I brought my car in for a recall issue and general maintenance. Leo Medina was very friendly, knowledgeable and professional. He provided excellent customer service. More

Very Happy!! Was a very pleasant and they worked hard to get my deal done. Would definitely recommend again !! Toyota is the best, go to Joey at Owings mills Was a very pleasant and they worked hard to get my deal done. Would definitely recommend again !! Toyota is the best, go to Joey at Owings mills More

Professional, receptive and informative Had a 10 am appointment January 31 with Carlos and he honored that time. Carlos reviewed all the paperwork extensively while leaving time for my que Had a 10 am appointment January 31 with Carlos and he honored that time. Carlos reviewed all the paperwork extensively while leaving time for my questions. Never felt rushed. He set a comfortable atmosphere in his office. He took me to see “My car” I had sent Carlos a lengthy list of must haves to be included on the vehicle. Great strides were taken to deliver. After delivery of my Highlander he reviewed the workings of the “buttons” We drove to the gas station to fill the tank. He explained more of the gages and screens as they appeared. Carlos has followed up with me by telephone asking if I had questions. My previous SUV was 15 years old so I am a solid Toyota owner. Heritage and Carlos will be my team. More

Best Salesman! I have purchased several vehicles from Heritage Toyota. The salesperson I deal with is Joey Cheng. He is the best salesperson I’ve dealt with in my ye I have purchased several vehicles from Heritage Toyota. The salesperson I deal with is Joey Cheng. He is the best salesperson I’ve dealt with in my years of buying new vehicles. Very attentive an makes me feel at ease. He is the reason I give all my business to this dealership. I highly recommend Heritage Toyota. Warren More

Fantastic Experience Mr.Archable and Ms.Stephanie both worked long and hard so that I could find a car that I really liked. They worked beyond closing time and I drove aw Mr.Archable and Ms.Stephanie both worked long and hard so that I could find a car that I really liked. They worked beyond closing time and I drove away with a car right off the showroom floor that night. Yes! Beyond excellent!!! More

Great experience Carlos was very knowledgeable about the vehicles, and was very nice and considerate of our experience throughout our time there. Carlos made our purch Carlos was very knowledgeable about the vehicles, and was very nice and considerate of our experience throughout our time there. Carlos made our purchase a smooth and pleasant experience. More