Back

Heritage Volkswagen of South Atlanta - Service Center

Union City, GA

not yet
rated
292 Reviews

292 Reviews of Heritage Volkswagen of South Atlanta - Service Center

Sort by
July 14, 2023

I would not buy a donkey from them again they are crooked 0 customer service and l would recommend customers to stay away from them More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Burke
July 26, 2021

My first experience with Heritage Volkswagon was excellent. A very clean facility with a very friendly staff. My Service Advisor Julius Sekle was top notch. I would highly recommend the dealership t More

by Ralphcvideos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julius Sekle, Tony Burke
December 21, 2020

Best service department I’ve been to in years. From start to finish totally on top of everything! Even told me the truth about things I find that need done yet to save money, so that tells you a lot TRUST! J More

by waynemtisdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius, Joe Pitt
November 04, 2020

Was taking care of by my advisor, did full vehicle inspection and offer great awesome service will most definitely come back to this location my experience was good. Thanks VW Union City More

by Trell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cortiz
October 25, 2020

Jeremy made sure my car was properly serviced and in a timely manner. He reviewed with me my service and made recommendations to keep my car running in top shape. I appreciate Jeremy's professionalism. More

by kimbattle24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rufus Wells, Jeremy Taylor
August 22, 2020

They sprayed sanitizer in the car before taking it, covered the seats and steering wheel. I had a good experience and my service advisor, Jeremy, was very responsive and helpful. More

by Ttb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Taylor
July 20, 2020

It was a wonderful experience. I will be bring my car back. The waiting room is always clean and the bathrooms are as clean as well. More

by fairbanks24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Hall, Gee Harvey
July 10, 2020

Ms Tonya is excellent at what she do. I highly recommend her to all of my friends and family that are in need of a vehicle at Heritage VW Of South Atlanta . She was phenomenal. More

by yghoward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Kemper
June 15, 2020

G in the service department was ok but this was by far the worse service ever not only hands down. I would never return ever. More

by tcrowder1979
Recommend Dealer
No
Employees Worked With
Gordon, G
Jun 17, 2020 -

Heritage Volkswagen of South Atlanta responded

Thank you for taking the time to review our dealership. We'd like to learn more about your recent visit in order to learn more about where we have an opportunity to improve. Unfortunately, we cannot contact you since we don't have this user name in our system so, if you are open to discussing, please give us a call and ask to speak with our Service Manager, Joe Pitt, at (770) 774-9310.

June 02, 2020

At one point it was not going well. Turned out to be outstanding service. This time I was service by Gee gave greatest customer Services. More

by Spreston42
Recommend Dealer
Yes
Employees Worked With
Gee I give five stars, Brad Cody, Bryant Hall
1
...