Heritage Volkswagen of South Atlanta - Service Center
Union City, GA

292 Reviews of Heritage Volkswagen of South Atlanta - Service Center
MY EOS runs like a top because Mr.Kenny and my service tech (OZ) treat my car like it's there own. I get proactive advice from them and coaching after every service visit. Bill Kenny is proven service vet tech (OZ) treat my car like it's there own. I get proactive advice from them and coaching after every service visit. Bill Kenny is proven service veteran and all of the customers that I meet in the service area have the same amount of admiration and trust for him that I do! What a team!! More
Had recent visit to Heritage for major repair, received excellent attention through out entire experience. Work was accomplished within promised time and my vehicle was cleaned and ready as expected. Have excellent attention through out entire experience. Work was accomplished within promised time and my vehicle was cleaned and ready as expected. Have purchsed 3 VW's from this dealer and have always had very satisfactory experiences both in Sales and Service departments. More
I visited Heritage for my first official service appointment for my new 2011 EOS. A minor repair was needed and I was informed I would be without my car for a few days. I was put into a rental car f appointment for my new 2011 EOS. A minor repair was needed and I was informed I would be without my car for a few days. I was put into a rental car for my convenience. My car was left at the dealership and I was contacted about the progress while it was there. On pickup my car had been cleaned and detailed just as if it had come off the show room floor. All repairs and maintenance were thoroughly explained. It's experiences like this that let me know I chose the right dealer for my purchase! Awesome customer service that continues after the sale!!! More
This dealership is very clean and the employees are knowledgable and friendly! I will definitely go back for service when it is time to service my car. knowledgable and friendly! I will definitely go back for service when it is time to service my car. More
I have been well-treated at this dealership. All employees are friendly and helpful. They seem to want to do a great job and ensure the customer is happy. I also bought my VW GTI there and am very employees are friendly and helpful. They seem to want to do a great job and ensure the customer is happy. I also bought my VW GTI there and am very satisfied with this fun car. Service department seems to do a thorough job and the service is accomplished in a timely manner. More
Everybody is friendly and concerned. Bryant takes care of my car every visit. He can always answer any question or concern that I might have. Scott gave me a courteous ride to and from home. He was made my car every visit. He can always answer any question or concern that I might have. Scott gave me a courteous ride to and from home. He was made not having my car, seem less like an inconvienence. More
Fast courteous service. I go a few extra miles because I trust the evaluation and work. Attitude is professional from the minute you arrive and all work is performed in a professional manner. Sufficient s trust the evaluation and work. Attitude is professional from the minute you arrive and all work is performed in a professional manner. Sufficient staff staff, comfortable waiting area and a clean car is ready for you. More
Bradley fit me into their service schedule at my convenience. And Mark Staebler is an expert mechanic. I followed him to Heritage Volkswagen of South Atlanta because I trust him and value his opin convenience. And Mark Staebler is an expert mechanic. I followed him to Heritage Volkswagen of South Atlanta because I trust him and value his opinion and expertise. They explained all the work before it was performed and gave me options and explanations. Trust is the reason I'll keep going back. More
Outstanding service department, super friendly staff, sales department very informative and friendly, parts department competitive and friendly, overall experience is outstanding and I would recommend ev sales department very informative and friendly, parts department competitive and friendly, overall experience is outstanding and I would recommend everyone to visit this dealership for all needs. My service advisor Brian is outstanding, informative and friendly. More
CLEAN AND FRIENDLY, GREAT PRODUCT. I GREW UP WITH BEETLES IN THE 60'S AND 70'S. I ALWAYS WANTED ONE BUT MY MOTHER SAID NO. SO I GREW UP HAD CHILDREN AND DID NOT BUY ONE BECAUSE I WANTED CHILDREN AND NEW I WO IN THE 60'S AND 70'S. I ALWAYS WANTED ONE BUT MY MOTHER SAID NO. SO I GREW UP HAD CHILDREN AND DID NOT BUY ONE BECAUSE I WANTED CHILDREN AND NEW I WOULD NOT HAVE ENOUGH ROOM. BUT I NEW SOMEDAY I WOULD BUY A VW BUG. WELL MY CHILDREN GRE UP AND I BOUGHT MY FIRST BUG IN 2007, TRADED IT IN BECAUSE OF MY GRANDCHILDREN. THEY (3 GIRLS) WOULD BE STAYING WITH ME FOR 8 MONTHS OR LONGER. SO I BOUGHT A 2010 GOLF, DIDN'T LIKE IT BUT I HAD THE ROOM I NEEDED. THEN THE GIRLS WENT HOME AND I MISSED MY BUG. SO I HAVE A NEW 2010 FINAL ADDITION AND IT IS GOING TO STAY WITH ME!! More