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Herlong Chevrolet - Service Center

Batesburg-Leesville, SC

4.6
74 Reviews

74 Reviews of Herlong Chevrolet - Service Center

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October 11, 2023

The customer service is excellent. The staff is always willing to help. I appreciate the services. More

by Erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rochelle Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

It is always a joy to frequent Herlong Motors for service to my vehicle. Travis and Gina always so kind, caring and helpful under any circumstance. Awesome employees and I will surely recommend them to any More

by MHLONG1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Scoggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

Have been coming to Herlong since 2019 and have always enjoyed their excellent friendly service More

by KELWO523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
October 07, 2023

Friendly folks. .service was completed on date scheduled. Stood by the warranty I purchased through Herlong Ford without issue. More

by HAYDEN11108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rochelle Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Kneece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Scoggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassidy Foreman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tabatha Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Davis
July 31, 2022

Always great experience! Travis in service is great! Great customer service! They all are very accommodating! More

by mcinnisjennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Aug 03, 2022 -

Herlong Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Herlong Chevrolet Buick, INC! Feel free to reach out to us if you need anything. Have a wonderful day.

January 03, 2021

My 2020 Silverado has been at this dealership 2 times in 5 weeks for the same problem.A check engine light.First time for 2 weeks.Got it out on Friday and took it back the following Wednesday.They called 17 More

by John m Yenny
Recommend Dealer
No
Employees Worked With
Tiffany Evans
Jan 06, 2021 -

Herlong Chevrolet responded

Hi, we regret to hear that your experience was anything less than exceptional. If you are willing to give us another chance, please contact us at (888) 402-2696 so we can understand your situation better in order to try and turn your experience around. Thank you, Herlong Chevrolet Buick, Inc

December 14, 2019

professional and friendly Service was ready for me when I arrived.The waiting area is very clean and comfortable.All staff was extremely friendly and helpful.I thought the pri More

by chris C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cobey rita
Dec 18, 2019 -

Herlong Chevrolet responded

Chris, we are very happy you had a great experience while you were here. Looking forward to servicing your vehicle again!

November 02, 2019

Service worked with me over the phone to try to resolve Issues before towing to shop. Once vehicle was at shop, I received good service. Nice staff. More

by Christine
Recommend Dealer
Yes
Employees Worked With
Service
Dec 18, 2019 -

Herlong Chevrolet responded

So happy we were able to take care of you. Thank you for your business!

March 28, 2018

Oil change They are always friendly and extremely attentive. They made sure I knew that they were working on my car and it wouldn’t be much longer. I always have More

by Tbryan18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody spruell
May 30, 2018 -

Herlong Chevrolet responded

Hi, Thank you for taking the time to leave us a review! We are glad to hear your have been well taken care of by our service department and thank you for your continued support. If there is ever anything else we can do to make your visit better, don't hesitate to let us know!

April 07, 2017

It doesn't get any better than this. Service department associates are super attentive, and polite. I opted to wait for my truck and was surprised how fast the work was completed. Great More

by Steve0210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Kneece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Scoggins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Myers
May 30, 2018 -

Herlong Chevrolet responded

Hi Steve, Thank you so much for taking the time to leave us a review! We are always happy to see satisfied service customers and strive to do our best to be accommodating. We hope to continue to see you for your service needs in the future and thank you for your business!

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