Herson's Honda

Leasing Honda CR-V Jonathan was extremely knowledgeable about the 2017 Honda CR-V. The test drive was actually a worthwhile learning experience. We had just gone to anot Jonathan was extremely knowledgeable about the 2017 Honda CR-V. The test drive was actually a worthwhile learning experience. We had just gone to another dealership a couple of weeks before meeting Jonathan and the previous dealer barely showed us anything! Jonathan was also really great about negotiating the price down to what we were satisfied with and which was reasonable based on the TrueCar value for that zip code. My fiancé and I would highly recommend working with Jonathan and we hope he's there in 3 years when the lease on our Honda ends and we need to upgrade to the next model! More

Second Honda purchase at Herson's I was immediately greeted by a member of the sales staff (Chuck Roddy) upon entering. He asked all the right questions, such as what kind of vehicle d I was immediately greeted by a member of the sales staff (Chuck Roddy) upon entering. He asked all the right questions, such as what kind of vehicle do you need, do you take long driving trips, how many in the family, etc. We talked about features, such as navigation, leather, engines, colors and so forth. Chuck listened, made suggestions and had a car brought out for a test drive. He explained various electronic and other features about the car. He was always friendly, helpful, patient and responsive to all my questions. All in all, a very positive experience. More

GREAT UNBELIEVABLE SHE WAS AWESOME SHE SAID MY CAR WOULD BE READY AT 3.00 SHE CALLED ME AT 2.55 AND SAID CAR IS READY FOR PICK WOW WHAT SERVICE UNBELIEVABLE SHE WAS AWESOME SHE SAID MY CAR WOULD BE READY AT 3.00 SHE CALLED ME AT 2.55 AND SAID CAR IS READY FOR PICK WOW WHAT SERVICE More

Great experience with purchasing two cars We have had a great experience with purchasing two cars with Aaron. He helped us for getting good deals and the entire process was very pleasant. We have had a great experience with purchasing two cars with Aaron. He helped us for getting good deals and the entire process was very pleasant. More

LOYAL CUSTOMER Excellent service from the time I got there until they were finished and I left. Rose Byrd us the best. Have dealt with Hersons Honda for over 15 year Excellent service from the time I got there until they were finished and I left. Rose Byrd us the best. Have dealt with Hersons Honda for over 15 years More

No Tricks and No Games I've been to many dealerships, but never to one like Herson's Honda. For starters, I was in and out in 3 and a half hours with my brand new 2017 Honda I've been to many dealerships, but never to one like Herson's Honda. For starters, I was in and out in 3 and a half hours with my brand new 2017 Honda Civic. Aaron Phillips, my sales person, was very honest with me and did an amazing job at helping me find the right car for the right price. In other dealerships, other sales people would always try to upsell you and sell you things that you said you did not want. Aaron did an amazing job at understanding what we were looking for and was an expert. Finance was also an amazing experience. At other dealerships, the finance guy would ALWAYS play with the numbers and give us ridiculous interest rates or sneak some extra stuff in without telling us. Herson's was literally the complete opposite. The finance guy was super super honest with us and gave recommendations on warranties and other things very well. And to top it all off, at other dealerships, I would have to wait 5-6 weeks to get my permanent license plate and registration. Literally as I was asking the finance guy how long it would be to get the license plate, he opens a drawer and hands me the permanent plates and registration, right then and there. I did not even get to finish my sentence and he had them ready for me. This has to been the best dealership experience I've ever had and I will return to Herson's Honda for my next Honda for sure. More

Rates well in all categories. Bought my first Honda Civic to replace a German lemon. Our mechanic told us to buy Japanese and we would never see them again. Sadly true. On my secon Bought my first Honda Civic to replace a German lemon. Our mechanic told us to buy Japanese and we would never see them again. Sadly true. On my second Civic in 15 years - very reliable. Herson's has been a fair dealer. Customer wait area recently renovated. More

Very friendly and professional The employee who helped me, Rose Byrd, was very helpful in explaining the work that needed to be done and the cost. . She is very friendly and has se The employee who helped me, Rose Byrd, was very helpful in explaining the work that needed to be done and the cost. . She is very friendly and has several years of experience working at this location. my husband and I always look forward to working with her when we need to bring our car in for servicing. More

Passenger Airbag replacement and AC Check, June 2017 I found the Service Team at Hersons to be very attentive to my concerns and very professional in their treatment of me and in their overall customer s I found the Service Team at Hersons to be very attentive to my concerns and very professional in their treatment of me and in their overall customer service. However, the reason that I am rating Hersons a 4/5 stars is because the "volume" of customer's at the service center. My recommendation for Hersons would be to hire more mechanic's and service staff in order to handle the overall volume of their service center. More

Good service They were able to find the car I wanted and get it to me within the week. In and out through financing in under an hour. Quick and reliable. They were able to find the car I wanted and get it to me within the week. In and out through financing in under an hour. Quick and reliable. More