Hertrich Ford of Elkton

Best Customer Service Out There I usually trade my car in every 3 years and this was by far the best experience I have ever had! Joe Lloyd was the salesman and he knew exactly what I I usually trade my car in every 3 years and this was by far the best experience I have ever had! Joe Lloyd was the salesman and he knew exactly what I wanted and was able to get it for me. Every employee I came across greeted me with a smile on their face! Everyone was very professional and kind. I will never buy a car from anyone else! More

No pressure & patient! They listen! We only came to look. First stop and our only stop. Best experience. Matched us to a Ford Escape! The lenders response time had us waiting a little We only came to look. First stop and our only stop. Best experience. Matched us to a Ford Escape! The lenders response time had us waiting a little longer then we wanted but Joe explained the situation. What really pleased me was the lack of pressure! They knew I was the decision maker, not my husband and they were kind, patient and professional. Made me feel important! Allowing me to take whatever time I needed, Was ready to leave and visit other dealerships once I had my offer. Joe stepped away to get me copies of the offer when I changed my mind! Ford has always been reliable and I wanted a hometown dealership to be with me the life of my vehicle! A dealership that leads their core values with integrity! Welcome to my family Elkton Ford, we will keep coming back! You Rock! More