Hertz Car Sales Baltimore

I do NOT recommend Hertz Car Sales Baltimore for the following reasons: 1. Hertz provided us with an Experian AutoCheck Report stating that the 2022 Sienna we purchased was accident and damage-free following reasons: 1. Hertz provided us with an Experian AutoCheck Report stating that the 2022 Sienna we purchased was accident and damage-free when actually they had paid to repair some of the damage to the front bumper (and possibly a wheel) themselves and did not disclose that. I have a repair invoice from before sale that proves this. 2. Hertz refused to repair the damages to the car when our mechanic inspected the car and found damage to the bumper, front grille, and bottom skid plate. 3. Hertz claimed that as a rental the car had been serviced on a regular schedule, but they refused to provide maintenance records when the CarFax showed it had gone 20,000 miles without an oil change. Toyota recommends intervals of 5,000 miles. 4. When buying the car, we had to wait 2 hours with our 7 year-old to sign papers while the manager, John Reid, sat on a company conference call. When we complained about the wait, they tried to get us to commit FORGERY by having me sign for my husband so he could take my son home. 5. There’s also a bit of shadiness about the station where they had the car inspected/repaired before sale: Priority 1 Auto Group Recon Center. Apparently it is closing, and when I called them I was told there is no way to access the records of my car’s inspection or speak to the inspector. More