Herzog-Meier Volkswagen Volvo Mazda

I was looking for a new VW GTI for my wife. Stopped in for a scouting exercise and met Bob Porter in the parking lot after I got out of my car. Bob is a very low key type with no pressure to put you off. for a scouting exercise and met Bob Porter in the parking lot after I got out of my car. Bob is a very low key type with no pressure to put you off. He let me drive several examples of the GTI and even helped me drive a C30 Volvo (same dealership) for comparison. I was very impressed with the professionalism and demeanor of everyone I met at Herzog. I returned a few days later with my wife to take a closer look. She was also impressed with Bob and Nick Lee. She loved the car that I saw earlier that had a few upgrades in terms of after-market goodies. The sales process went very quickly and these guys detailed the vehicle and had it looking perfect in a very short time. ....And the price was VERY competitive. More

James "Coco" Poelwijk and Nick were two of the best car dealer representatives I have dealt with over the years. I throughly enjoyed my experience with them. I did my homework, knew what I wante best car dealer representatives I have dealt with over the years. I throughly enjoyed my experience with them. I did my homework, knew what I wanted and what I wanted to pay. I never felt pressured during the negotiation process. The car was turned over to me in great shape. Coco took the time to acquaint me with all of it's features. I truly liked the fact that he took his time with me after the sale was completed. In short, I got just the car I wanted, for the price I wanted and with no hassles. I have no problem recommending Coco and Nick to my friends and family. More

Found car on Craigslist thru Herzog's internet sales. Car was the current model year with a few thousand miles on it. What a deal! I'm no stranger to dealership negotiatons and experiences so I can say Car was the current model year with a few thousand miles on it. What a deal! I'm no stranger to dealership negotiatons and experiences so I can say that this was one of the better trips. Coco was fun and informative; I'll come see again the next time around. More

Bob was very kind and amicable. He worked with my wife and I in helping get into a fine pre-owned vehicle. Would be happy to work with him again. Thanks! It was nice to be able to connect with someone so and I in helping get into a fine pre-owned vehicle. Would be happy to work with him again. Thanks! It was nice to be able to connect with someone so knowledgeable. The length of our stay was a bit long, but that wasn't anyone's fault really. Just paperwork. More

Had a good experience with Herzog Meier. Jennifer suggested just the right car for us after describing what we wanted. Not pushy. Tom finished the deal for us when we returned and he was friendly, suggested just the right car for us after describing what we wanted. Not pushy. Tom finished the deal for us when we returned and he was friendly, patient and took the time to make sure we knew about the car even though we were finishing paperwork after the dealership closed. We did have to wait awhile to finish the paperwork with financing as there was a line. New financing guy but he did great for his first day! Overall we found everyone friendly and helpful. Also enjoyed the "waiting area" of the dealership with the couches and play room and foosball to keep the kids entertained while we were working out the details. More

Although I had to wait nearly three months to actually receive my custom built Volvo XC 60, I am delighted! Tom Herzog called me to schedule my delivery and also shared that one rear glass window had be receive my custom built Volvo XC 60, I am delighted! Tom Herzog called me to schedule my delivery and also shared that one rear glass window had been damaged in transport. He ordered a replacement glass and flew it in from wherever, Sweden? So its fixed and totally unnoticeable. Also Doran picked me up at the AMRAK station and brought me to the dealership on my delivery day. This was perfect for me as I had walked to the AMTRAK station in my hometown. This has been the best car buying experience I have ever had. More

The sales staff were friendly, low-key, not pushy, but very knowledgeable. RJ and Mike worked to get a good financing rate with my less than stellar rating. And really? a carwash and full tank of gas upon very knowledgeable. RJ and Mike worked to get a good financing rate with my less than stellar rating. And really? a carwash and full tank of gas upon leaving? Now that was incredible! The only negative was the wait to go over the paperwork in the end, which was a situation where one person had a back-up of three customers to process. This made for a very long and late day - we closed out the place. In spite of that, I would recommend H-M to my family members and friends and tell them to see RJ and Mike! More

I have never had a bad experience at Herzog-Meier. This is the second car I have purchased from this dealership and had a wonderful car buying experience. Bob was great to work with! From the moment I walk is the second car I have purchased from this dealership and had a wonderful car buying experience. Bob was great to work with! From the moment I walked up to the dealership he made me feel very welcome and I knew that I would be well taken care of. Everyone was very kind and I couldn't be happier with my experience at Herzog-Meier and Bob truly made the difference. I left with a 2011 Jetta TDI with a very big smile on my face. More

Good customer service is important and this is not the first time that I have been treated extremely well by the Herzog Meier VW service department. Nic and Andrea were helpful and friendly and answere first time that I have been treated extremely well by the Herzog Meier VW service department. Nic and Andrea were helpful and friendly and answered all of my (many) questions regarding upcoming maintenance. I also appreciate very much that my BeetleyBug had a bath while she was in this time. Thank you! More

I had Herzog diagnose misfiring on my 2001 Jetta. Kyle handled my service and reported that the coil pack was bad. I asked how it was determined that the coil pack was failing and his response was "becau handled my service and reported that the coil pack was bad. I asked how it was determined that the coil pack was failing and his response was "because the technician said so". They wanted almost $1000 to replace the coil pack and two plug wires. This analysis cost me $105. I replaced the coil pack($165) myself in less than 45 minutes, to find that the problem wasn't the coil pack after all. So I wasted nearly $300 for the misdiagnosis and the part. Turns out the timing chain guide was broken and causing the chain to skip and the engine to misfire. More