Heyward Allen Cadillac Buick GMC

Not as painful as other dealers. Car buying is usually a terrible, drawn out experience for me. Michael helped me narrow down my choice and got me a good car and a good deal quickly, Car buying is usually a terrible, drawn out experience for me. Michael helped me narrow down my choice and got me a good car and a good deal quickly, and then the paperwork was taken care of within about an hour, so I could get to work almost on time. So that's why I recommend this dealership. When I came back in for an 8:00 AM appointment to have a busted tail light replaced and get the car detailed about a week later, there was complete confusion in the service department. I had to wait an hour to get the loaner car that was promised even though I had told everyone I needed to go get breakfast. The receptionist kept telling salespeople there were bagels, but did anyone offer me one since I was stuck there?..It ended up taking the entire day (8 hours) to get the job done. Found out the actual repair was completed quickly, but then the car sat in the parking lot with no one moving it to get it detailed, and no one communicating with me. Finally took my car home around 5:00 PM and cleaned the windshield and inside door frames myself. So for a luxury car dealer, I would say they could take lessons from Walmart. More

Great experience I went to go purchase a car after an accident. I knew what I wanted and let the salesman know. He took me out to look at a car I had in mind and we to I went to go purchase a car after an accident. I knew what I wanted and let the salesman know. He took me out to look at a car I had in mind and we took a test drive. The test drive was not an awkward ride, he was very friendly and personable... It was just like one of my friends riding with me. Upon arrival at the dealership, we went in to talk figures. They really worked with me and gave me an unbeatable price. The entire staff I dealt with were all extremely nice and made sure I was completely confident and satisfied with my purchase! I would highly recommend them! Great experience! More

Very pleased! Tim was great, as well as the rest of the staff I encountered. It was the most painless time I have ever bought a car! Tim helped us navigate throug Tim was great, as well as the rest of the staff I encountered. It was the most painless time I have ever bought a car! Tim helped us navigate through all the different cars and was very knowledgeable about all of them. He is very personable and treated us with the utmost respect. More

Tim was Great! Usually buying a car takes a couple of hours but Tim had me in and out in no time. He met my needs in a timely manner and was very honest from the beg Usually buying a car takes a couple of hours but Tim had me in and out in no time. He met my needs in a timely manner and was very honest from the beginning to the end. I couldn't be happier with my new car and what I paid. More

4Runner Joshua Wingate was very helpful and answered all of our questions. He was never pushy and made us feel comfortable during the whole car buying experie Joshua Wingate was very helpful and answered all of our questions. He was never pushy and made us feel comfortable during the whole car buying experience. More

Tim was excellent!!! Tim did a great job. I was working with a workers comp deal. He was very helpful and patient with me and my client. He also gave me one heck of a deal Tim did a great job. I was working with a workers comp deal. He was very helpful and patient with me and my client. He also gave me one heck of a deal. I will definitely be using this dealership again in the future. More

I would recommend anyone to come to Heyward Allen Heyward Allen has a great service dept. Keisha Starr went over and beyond to help me with having my car repaired. I have serviced my car at Heyward A Heyward Allen has a great service dept. Keisha Starr went over and beyond to help me with having my car repaired. I have serviced my car at Heyward Allen since my purchase there and will always be a repeat customer. I would recommend everyone to come to Heyward Allen motor company. More

Great Larry Paul , my salesperson took the time to help and program my auto and made the transaction easy and in a timely manner. This my second purchase he Larry Paul , my salesperson took the time to help and program my auto and made the transaction easy and in a timely manner. This my second purchase here and I have been satisfied with sales and service. More

Tim McGarity and Josh Paul were great These guys were a pleasure to deal with and that's usually hard to say about buying a car. These guys are low pressure, low key, and willing to make a These guys were a pleasure to deal with and that's usually hard to say about buying a car. These guys are low pressure, low key, and willing to make a deal fair for everyone. A big help with my trade and transporting my new truck. Rare great dealership More

Good people. I would give my sales rep a 9, only because he didn't buy me lunch that's why he don't get a perfect 10. Just kidding... Tim McGarity is the most cons I would give my sales rep a 9, only because he didn't buy me lunch that's why he don't get a perfect 10. Just kidding... Tim McGarity is the most consistent sales guy I've ever worked with. He emails,sends tex messages, etc.. and he was very patient with me. He found what I wanted and in my price range. The sales manager Mr Hess was also reliable source. These guys made sure I was comfortable and they were convenient in what they were selling to me. More