Heyward Allen Toyota - Service Center

Great, trustworthy service I drive quite a way to have my care serviced at Hayward Allen Toyota. They are honest, thorough and insightful. I went in for a second opinion once af I drive quite a way to have my care serviced at Hayward Allen Toyota. They are honest, thorough and insightful. I went in for a second opinion once after another service center recommended new brakes and got quite a different opinion from them. The staff are always courteous and efficient. My visit on August 13 went very well and as usual Jason Trapanese was a wonderful service writer. He reviewed my car history and directed the service very professionally. Thanks to the staff, my 2010 Corolla is in great shape. More

Appointment for service Came in for tire rotation. I was out of there in 30 minutes. Staff is very friendly & helpful. Levi was great. He explained everything they did on th Came in for tire rotation. I was out of there in 30 minutes. Staff is very friendly & helpful. Levi was great. He explained everything they did on the multi point check. I always feel safe, knowing my car is taken care of. More

Needed Battery I needed new a battery for 2016 Rav4. I checked battery prices with local independent centers and Heyward Allen was competitive. Since they service ou I needed new a battery for 2016 Rav4. I checked battery prices with local independent centers and Heyward Allen was competitive. Since they service our Rav4 we bought from them. Took less than 30 minutes. More

Excelke t service fron Lauren Excellent service from Lauren who was very specific about different things and great at explaining everything and scheduling another appointment. Sh Excellent service from Lauren who was very specific about different things and great at explaining everything and scheduling another appointment. She was very pleasant and helpful that day. I really don't have time to keep recomposing this More

Jason n the Prius Jason my service advisor was excellent he was polite he was considerate when he spoke to me on the phone and took care of the job the very reasonable Jason my service advisor was excellent he was polite he was considerate when he spoke to me on the phone and took care of the job the very reasonable amount of time without an appointment. The service area was very clean and very friendly my car was completed like I was told it would be due to Jason following through as a reliable person. 👍😀 More

Always great customer service I bought my 2015 Toyota Corolla from Heyward Allen in April of 2017. It was my first time purchasing a car in my name and they made it really easy. I I bought my 2015 Toyota Corolla from Heyward Allen in April of 2017. It was my first time purchasing a car in my name and they made it really easy. I was so nervous but they really worked hard to get me a good deal. I continue going back there to get my car serviced. Levi has helped me the last couple of times and he’s probably one of the best! More

My first service on my car! Received my complimentary service today! The overall experience was awesome and fast. Thank you to Brian In service, for the excellent customer servic Received my complimentary service today! The overall experience was awesome and fast. Thank you to Brian In service, for the excellent customer service you provided!! More

I Would Give Them Six Stars If Possible I should really call this review the "Tale of Two Dealerships". Earlier this week my Tundra started giving me all kinds of warning lights. Because I I should really call this review the "Tale of Two Dealerships". Earlier this week my Tundra started giving me all kinds of warning lights. Because I was concerned about drivability, I took my vehicle to the closest Toyota dealership (not this one). I was told that my car had water damage which wasn't covered under warranty and that it would be $2200.00 to fix it. I said "no thanks" and headed to Heyward Allen, providing them with an advance notice of the problem. I was met by the service manager who quickly determined that it was a poor diagnosis and that it was indeed covered under warranty. One day later the truck was ready for me. I can't say enough positive things about this dealership and the way I was treated, not to mention the $2200.00 cost that was avoided. I won't mention the name of the other dealership, just good to know that my dealership - Heyward Allen, not only sold me the truck but cared enough to go the extra mile to resolve the issue. More

Knowledgeable & Helpful I brought my Highlander in today for its routine maintenance appointment and as I was getting checked in, I just happened to mention that I couldn't f I brought my Highlander in today for its routine maintenance appointment and as I was getting checked in, I just happened to mention that I couldn't figure out how to work my messaging feature thru Bluetooth. Mark Swanson kindly & patiently showed me how to connect everything. We were having some glitches with my phone, but he assured me that he would figure it out. Mark, if you're reading this, my messages are totally working now! Thank you so much for all your help today. More

Great place for Toyota service! Always a pleasure to have my car serviced here. Nice, friendly and knowledgeable staff, lovely waiting area. I only trust my RAV4 to their expertise! Always a pleasure to have my car serviced here. Nice, friendly and knowledgeable staff, lovely waiting area. I only trust my RAV4 to their expertise! More