I traded in my '07 Honda Civic Si for the '07 Lexus IS 250. I got there after they had already closed for the night and the staff were very friendly, and answered any and all of my questions. Of the questions that they couldn't answer, they (Keving specifically) got back to me very quickly. Steve is a standup guy and is there to make your purchase, the best experience you've had. After taking my car home, I did experience a few problems. I called my dealer and he said that they would do what they could to help me out. I highly recommend this dealership team to all of my friends looking to purchase a vehicle!