Hiley Mazda of Hurst

Stopped in to view a vehicle that had just come in on trade. Vehicle had not been cleaned/made ready for the lot, but they were nice enough to let me take a look at it and drive it anyway. Staff was so trade. Vehicle had not been cleaned/made ready for the lot, but they were nice enough to let me take a look at it and drive it anyway. Staff was so friendly and sincere that it made the decision to buy from Hiley that much easier. I received a great deal that was offered up front and there were absolutely no gimmicks; just an honest, straightforward sale. Thank you for your professionalism. More

We had been to three other dealerships, could not come to terms on trade-in and they were "playing games" with figures and being pushy. When we went to Hiley Mazda, they had the car we liked, the salesman terms on trade-in and they were "playing games" with figures and being pushy. When we went to Hiley Mazda, they had the car we liked, the salesman ,Patrick, was knowledgeable, helpful, and got right to the point! He took our offer to Seth Boutin who countered our offer, but we were not that far apart. No pressure, no games, just good business. We upped our offer, they came down, and we reached a great deal.! SOLD. What a pleasure dealing with people who just did GREAT business. no messing around - just honest to goodness fair play. That is all we wanted, someone who wants to do business in an efficient, honest way and no game playing. A very refreshing experience. We would certainly recommend them and certainly be a return customer! Then, the signing of documents was efficient, they got all info correct, the car was prepped and ready to go. They assisted us with emptying our trade-in. and we were on our way. It was not an all day affair. As the salesman said - we are not a museum, we sell cars!! And they do it right! More

They told me that they would be able to work with me and they kept their word. They were very friendly and great to work with (not too pushy) and made you fell at home. They gave me top dollar for my trade- they kept their word. They were very friendly and great to work with (not too pushy) and made you fell at home. They gave me top dollar for my trade-in. The dealership was very clean and easy to get too. More

He was very polite and friendly and very smart in the information that he told me, all of the people there was very nice. And i thank them all for there hard work. And yes i would have my friends and co information that he told me, all of the people there was very nice. And i thank them all for there hard work. And yes i would have my friends and coworkers,familymembers,to come and visit Hurst M More

Everyone in the entire dealership was warm and friendly. Mara was on the phone with us and for us for several hours one night. The sales manager went out of his way to help Mara help us get the car we want Mara was on the phone with us and for us for several hours one night. The sales manager went out of his way to help Mara help us get the car we wanted. Sean spent an unhurried hour going over the car with us, showing us all the bells and whistles and explaining how everything worked. We felt mightily familiar with our new car hen we left the dealership. More

I can not say enough great things about my experience here!! The entire staff was very friendly & not pushy at all. They also really worked with us to find a car that would fit into my budget!! (Be here!! The entire staff was very friendly & not pushy at all. They also really worked with us to find a car that would fit into my budget!! (Being a college student, I can't afford a big monthly payment!) Unlike other dealerships, they didn't pressure me into stretching my budget and even advised me on how I could make my payments lower every month...I believe their finance office ran 3 or 4 different sets of downpayment/monthly payment combinations before we found one that really worked for me! I really respect the way they run their dealership & am recommending them to all of my friends! I will definitely be back there to purchase my next car! More

Test drove a vehicle at another dealership but was quoted a better price at Hiley. When I got to the dealership, the car I was quoted a price on was sold. I was given the option to purchase another vehicle a better price at Hiley. When I got to the dealership, the car I was quoted a price on was sold. I was given the option to purchase another vehicle with more features, but at the same price quoted on the one that sold. Of course I took the offer. Both Aaron and Doug were professional, courteous and accomodating. Very good experience. More

Hiley Mazda provided me with an overall great new car buying experience. All were exceptionally professional, indulging, technologically advanced and friendly. The Dealership provided me with outstanding buying experience. All were exceptionally professional, indulging, technologically advanced and friendly. The Dealership provided me with outstanding quality of service through the whole experience. From the very start with my internet research I was impressed with the quality of the website. This experience continued with the phone contact where Scott Landua expressed a genuine interest in me and my endeavour. The negotiations were always professional while Scott and Melvin were always engaging. I travelled over 600 miles from El Paso, Texas to Hiley Mazda of Hurst. I would do it again based on the manner the people at Hiley Mazda treated me. More

This was a standard auto purchase. My only concern was the way the finance guy worked with us. His practice of giving us a monthly payment then explaining all the add-ons he included was very dis-honest. the way the finance guy worked with us. His practice of giving us a monthly payment then explaining all the add-ons he included was very dis-honest. I would have appreciated it if he was up-front, gave us the APR on the credit, then discussed what we could include for warranties and the cost of them. More

I filled out some info. online for a vehicle (around 11:00 am), and within minutes, Aaron (online sales) gave me a call. His demeanor was very energetic, friendly, and determined. I filled out the loa 11:00 am), and within minutes, Aaron (online sales) gave me a call. His demeanor was very energetic, friendly, and determined. I filled out the loan application on-line as Aaron recommended. Aaron also asked when would it be convenient for my husband and I to come by and look at the inventory. I was at work but my husband would be off work soon and could go. My husband went, asked for Aaron, and by the time I got off work (at 6:30 pm), my husband had been informed of all needed information to make a decision and seal the deal. By the time I arrived at the dealership, I had been approved for financing, made a final decision on the vehicle i wanted, did a test drive, and within 20 minutes, I was done signing all my paperwork etc. Moreover, the finance company included a 5 year/100,000 mile warranty for a very good price. This is the best car buying experience I have had in my life, thanks to Aaron and Jack, and the rest of the friendly staff at Hiley Mazda of Hurst. More