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Hill-Kelly Dodge Chrysler Jeep Ram - Service Center
Pensacola, FL
391 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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391 Reviews of Hill-Kelly Dodge Chrysler Jeep Ram - Service Center
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June 22, 2010
On a follow up visit from an air conditioning repair job three days prior, John Chambers provided prompt and professional assistance in scheduling a technician, Jared Justice, to analyze my cooling system. three days prior, John Chambers provided prompt and professional assistance in scheduling a technician, Jared Justice, to analyze my cooling system. Jared, in turn, gave me a thorough and detailed explanation of the operating particulars of my system. Their willingness to assist and expertise satisfied all of my concerns about my previous repair. Noteworthy, too, is their attention to detail and outstanding customer service iand I feel confident in returning to Hill Kelly for my future service needs. More
by Robert Leitzel
Employees Worked With
John Chambers and Jared Justice
Helpful June 19, 2010
Service was excellent - Mr. Bowden is an excellent representative for the dealer. Building is very clean and presentable. I thought the price was high compared to my local serviceman, but I guess we h representative for the dealer. Building is very clean and presentable. I thought the price was high compared to my local serviceman, but I guess we have to provide for the overhead. Pleasant experience More
by jh Casello
Employees Worked With
Scott Bowden
June 19, 2010
We have owned Dodge / Chrysler cars for well over 10 years now. The vast majority of maintenance has been down by the dealers mechanics, both Hill-Kelly and Chrysler. We brought our Town and Country M years now. The vast majority of maintenance has been down by the dealers mechanics, both Hill-Kelly and Chrysler. We brought our Town and Country Mini Van to Hill-Kelly for service when we found Mr Scott Bowden was working there. He always treated us very well at Chrysler and we felt we could trust his advise on mechanical problems. Sincerely, William "Bill" Denni More
by williamdenni
Employees Worked With
Scott Bowden
June 11, 2010
the service was timely and through, the price was reasonable. The service rep was excellent, as usual. I have dealt with this dealership for several years and the service has greatly improved over reasonable. The service rep was excellent, as usual. I have dealt with this dealership for several years and the service has greatly improved over the past year. The service advisor that I dealt with went above and beyond to assist me in every way possible. More
by skipsafe
Employees Worked With
scott bowden
June 09, 2010
Brought car in for first time to Hill-Kelly for service after finding out that my long-time Service Adviser, Scott Bowden, now works at this dealership. It gave me comfort knowing I would be dealing with after finding out that my long-time Service Adviser, Scott Bowden, now works at this dealership. It gave me comfort knowing I would be dealing with a familiar face and with someone that I trust. Service was excellent and very timely. More
by agheard
Employees Worked With
Scott Bowden
June 07, 2010
Would like to say thank you. I called because my car was stuck in park and couldn't get it to come out of park. Scott walked me thru the process of getting out of park in order to get to their service cente stuck in park and couldn't get it to come out of park. Scott walked me thru the process of getting out of park in order to get to their service center to get it repaired. Great experience and I will be looking forward to working with Scott for all my future needs with my Chrysler. Thank you Scott Kevin More
by kevlee08
Employees Worked With
Scott Bowden
June 01, 2010
About 10am this morning my wife said the car won't start. I have a 2009 Town and Country, and I checked it and it was dead!! I mean DEAD.. No power to anything..I called Hill Kelly Dodge, spoke with John Ch I have a 2009 Town and Country, and I checked it and it was dead!! I mean DEAD.. No power to anything..I called Hill Kelly Dodge, spoke with John Chambers. He gave me the current number for Chrysler roadside service and I had a nice visit with Dani on the phone and within the hour a wrecker showed up to tow it to the dealership. John Chambers called me about 3pm saying it was ready. The battery had a dead cell and the battery was replaced...Since we are a single car couple (seniors in our 70's) we had no way to go get it so John sent a courtesy car for me. And that's just what Charles the driver was, courteous and a good, safe driver. It was probably the best service all around that I've received from a car dealer in my 50 plus years of driving...that's why all 5's in the rating portion. Jim Bodiford More
by JP Bodiford
Employees Worked With
John Chambers, service advisor and Charles, courtesy driver
May 25, 2010
Service Advisor very friendly, courteous and helpful. Was made aware of a special service being offered on oil changes. Service was prompt and professional. Waiting area was clean and comfortable. Dit Was made aware of a special service being offered on oil changes. Service was prompt and professional. Waiting area was clean and comfortable. Ditto for men's restroom. Cashier was also customer friendly and processed the paperwork quickly. Very impressive operation. More
by dchiz
Employees Worked With
Scott Bowden - Service Advisor
May 21, 2010
I was glad to find out that Scott Bowden was now with this service department. He is excellent at his job and interested in hearing all about any problems with my car,really an asset to the service depar this service department. He is excellent at his job and interested in hearing all about any problems with my car,really an asset to the service department. Was a pleasure being there and treated so well by everyone involved. More
by S J Bell
Employees Worked With
Scott Bowden
May 11, 2010
Scott is a wonderful person. He is friedly and hard working. I would not trust anyone else with my vehicles. Hill Kelly is a wonderful dealership. They are very friendly and quick to serve you. I follo working. I would not trust anyone else with my vehicles. Hill Kelly is a wonderful dealership. They are very friendly and quick to serve you. I followed Scott from previce job. This is why I rated him the way I did. GREAT JOB SCOTT! More
by Aspen2008
Employees Worked With
Scott Bowden
