Hill Nissan

Tried to get Service Plan promoted by Nissan. The letter said take the offer to our dealer, Hill Nissan. Went to Service Desk and they didn't know anything about the plan and sent us to Finance. Finance s said take the offer to our dealer, Hill Nissan. Went to Service Desk and they didn't know anything about the plan and sent us to Finance. Finance said take it to the Cashier. Cashier said she needed a ticket from the service manager who couldn't be found. The Rental Manager took the time to try and help us by repeatedly calling the Service Manager who still did not answer his phone. After being passed around and then waiting 30 minutes for the Service Manager we left. The Rental Manager said someone would call that afternoon. Someone did but we couldn't get to the phone in time. We knew it was Hill Nissan but not who actually called since no voicemail was left. Receptionist did not know who called when we called back. We have never had so much trouble trying to spend money with a car dealership. I was so infuriated I wrote a letter to the General Manager at Hill explaining the situation. I received a call from the Service Manager the following week. His apology was so shallow I really didn't want to speak with him any longer than I had too. He asked if I could come in and purchase the plan in such a nonchalant way it really infuriated me again. I told him I would discuss it with my wife but do not plan on any purchase from Hill in the future. Bottom line is maybe next time I deal with a dealership it might next door where they advertise, Save Time, Save Money. Not at Hill where it is waist time, waist money. Poor customer service except for the Rental Manager. More

Amazing !! Love this place !!! Recommend to go , every sale guys are amazing and the staff awesome very professional , love the service department to , the are awesome sale guys are amazing and the staff awesome very professional , love the service department to , the are awesome More

Very attentive and knowledgable Dealership personnel were attentive and knowledgeable. The sales experience was good and they were on the ball. I would recommend them to anyone loo Dealership personnel were attentive and knowledgeable. The sales experience was good and they were on the ball. I would recommend them to anyone looking to purchase a new or used car. More

Thanking Spencer, satisfied customer. This young man was great In helping us find exactly what we were looking for in a car......if we had questions, he had the answers. We looked at sev This young man was great In helping us find exactly what we were looking for in a car......if we had questions, he had the answers. We looked at several cars, we didn’t feel pressured or rushed at all.. that in its self means a lot to me....he definitely has what it takes to be a good salesman.....keep doing what you’re doing Spencer, you’re doing it right... More

Excellent buying experience I spent months trying to make up my mind, visiting the dealer a number of times. I never felt pressured, and they were always friendly and helpful ev I spent months trying to make up my mind, visiting the dealer a number of times. I never felt pressured, and they were always friendly and helpful even though they probably thought I would never actually get around to buying. I was always made to feel comfortable. Always someone to help, but never to pressure. After considerable research, thought, and visiting a number of dealers, I finally decided on Hill Nissan to purchase a new Rogue. I love the car, just right for me. Spencer was very patient and made sure I was comfortable with the car's features and introduced me to the maintenance department, even scheduling my first six months oil change. The final price was fair and in-line with what other dealers were willing to sell for. I would buy here again. More

Super, satisfied, ecstatic, overjoyed, , affordable, etc.. I. can always count on Nissan to treat me with respect , kindness, and courtesy. My experience has always been superb, from the awesome greeting of th I. can always count on Nissan to treat me with respect , kindness, and courtesy. My experience has always been superb, from the awesome greeting of the service members, to the amenities offered ( cookies, coffee, water, donuts.......), the professional with the cashiers, the smiles on the environmental employees faces, and the one on one with the sales person. My one and only Bernard Pruitt, who I will only buy a vehicle from. More

Thank You For The Perfect Salesmanship Experience. They were very knowledgeable about every vehicle on lot. We were shown every feature of the vehicle we purchased. That was amazing. Gave us a to They were very knowledgeable about every vehicle on lot. We were shown every feature of the vehicle we purchased. That was amazing. Gave us a tour of the service department and explained the service and even scheduled first appointment for maintenance. They were absolutely perfect and the best purchase experience. Thank You! More

Bad business practices We were there to LOOK. It was explained to this young man that we DID NOT want our credit ran until we had made up our minds. When he showed us the pr We were there to LOOK. It was explained to this young man that we DID NOT want our credit ran until we had made up our minds. When he showed us the price based on an assumed credit score we declined and left. He assured us that there were no hard inquiries on our credit and that he hadn’t ran it. The wife has a VIDEO of him acknowledging while I’m explaining it to him. These are the kinds of business practices that make consumers hate dealerships and the reasons why we ALL think car salesman are slime. My advice? Read the reviews and take your business elsewhere. More