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Hilton Head Honda

Bluffton, SC

4.9
990 Reviews

161 Fording Island Rd

Bluffton, SC

29909

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Showing 990 reviews

June 04, 2024

Go to Jerome Castle! He is the salesman who knows exactly how to get you what you want!! We will return to him when we renew our lease! More

by shirleyruth45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Castle
Jun 07, 2024 -

Hilton Head Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2024

Our salesperson was a pleasure to work with. He spent time with us on explaining and help us set all of our preferences on our new SUV. He explained everything and told us to call him if we had More

by mcscubadiver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Belz
Jun 07, 2024 -

Hilton Head Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hilton Head Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2024

I only have experience with their service department. Their communication style has changed and if not for Sue, I would not be happy. More

by kwitherly50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honda Certified Technicians, Marno Muth, Sue Falisi
Jun 18, 2024 -

Hilton Head Honda responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 843-815-0301. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Ryan Walline General Manager Hilton Head Honda 843-815-0301 rwalline@hiltonheadhonda.com

June 02, 2024

Techs at HH Honda truly are honest and customer focused. We’ll go nowhere else. More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Honda Certified Technicians, Sue Falisi
Jun 03, 2024 -

Hilton Head Honda responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

May 30, 2024

Hilton Head Honda was great! ! Took me right away as a walk in with a battery problem after Advanded Auto gave me the run around and tried to blame my alternator or starter. They More

by kristina.r.mcginnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honda Certified Technicians
May 31, 2024 -

Hilton Head Honda responded

That's fantastic to hear about your positive experience at Hilton Head Honda! It's great that we were able to diagnose and resolve your battery issue quickly and efficiently, especially after your previous experience somewhere else. Thanks for sharing your experience and highlighting our wonderful customer service!

May 28, 2024

The Service Dept is excellent. They are very professional and helpful. Today I went to the service department for my CRV. Sue was the service adviser. As usual she was very p More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honda Certified Technicians, Marno Muth, Sue Falisi
May 29, 2024 -

Hilton Head Honda responded

It's fantastic to hear about your positive experience with the Service Department! We're glad that Sue and the staff were professional, helpful, and took care of the maintenance your CRV needed. We'll make sure to pass along your thanks to Sue and the rest of the team. Thank you for choosing us!

May 28, 2024

We just moved into the area and we were looking for a Honda dealer to do service work. This is the closest one to us. We had one back where we came from that was top notch, and we were hoping this would More

by m_marchincin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honda Certified Technicians, Sue Falisi
May 29, 2024 -

Hilton Head Honda responded

Thank you for sharing your experience! We're glad to hear that our service team met your expectations. We strive to provide courteous and prompt service with fair pricing. We're pleased that you found our recommendations helpful without feeling pressured. Welcome to the area, and we look forward to serving you again!

May 26, 2024

The service tech that helped me was very knowledgeable, patient and courteous. It would be nice if all of them were like that. More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I honestly didn’t get the service techs name. , Honda Certified Technicians, Marno Muth, Chris Wiszowaty, Lionel Viknair, Sue Falisi
May 28, 2024 -

Hilton Head Honda responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

May 22, 2024

Always great, quick service. The waiting area is clean and well stocked with snacks and drinks. More

by roxgarrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honda Certified Technicians, Sue Falisi
May 23, 2024 -

Hilton Head Honda responded

We're thrilled to hear that you had a great experience with our quick service and found our waiting area clean and well stocked with snacks and drinks. Providing a comfortable and convenient environment for our customers is important to us. We look forward to serving you again in the future!

May 21, 2024

Hilton Head Honda is an excellent dealership for sales and service. Sales associates are easy to work with and the service department is very knowledgeable and accommodating to the customers needs. Susan More

by Dave O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Crouse , Honda Certified Technicians, Jeff Kohler, Parts Staff, Sue Falisi
May 22, 2024 -

Hilton Head Honda responded

Thank you for sharing your positive experience with Hilton Head Honda! We're thrilled to hear that you found our dealership excellent for both sales and service. Susan and Kevin are valuable members of our team, and we're glad to hear that they provided you with excellent service and communication throughout your vehicle maintenance process. We appreciate your recommendation and look forward to continuing to provide you with top-notch service for all your automotive needs.

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