A hassle free sales experience. Found the car package I wanted and promptly got it delivered. He carefully explained accessories and operation. He also noticed and saw to the repair of a minor flaw in the weather stripping.
"Excellent Buying Experience"
This was our second buying experience from Hilton Head Honda and the best of any dealership in recent memory. Our sales associate, Lauren Mayes, was professional and helpful throughout the process. Their communications were excellent and she delivered what she promised. The financial associate, Shawn Lessig was also excellent. He didn't try to pressure me into products/services that weren't in my best interest and was great to work with.
"Great Sales Associate"
Lauren Mayes greeted us as we walked in as if we were old friends with a problem and she was there to help us. She took the time to chat with us and discover what are needs were as well as our wishes. She even encouraged us to look at other brands when we said we had interest in other models. Most important, she was able to key into what was most important to us and help us find it in our budget. She helped us weigh one package against another to insure we made the best choice without making us feel pressure. We made our decision over a few visits and her enthusiasm never waived. Lauren was the only sales associate from any of the car dealers we visited that we really felt took our interest to heart.
Since our purchase her follow up has been amazing without being intrusive. Thank you Lauren for such a great experience.