Hilton Head Lexus
Hardeeville, SC
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Service Great service amenities while you wait. Massage chairs on a zen room. Kristen was up from honest and delightful to work with and look forward to a l Great service amenities while you wait. Massage chairs on a zen room. Kristen was up from honest and delightful to work with and look forward to a long relationship with HH Lexus. More
The staf made the deal easy This was my fourth Lexus and the first purchased at Hilton Head Lexus and I would highly recommend them. My salesman Chip Booth and his Manager Bob This was my fourth Lexus and the first purchased at Hilton Head Lexus and I would highly recommend them. My salesman Chip Booth and his Manager Bob Adams worked with me and I was very satuisfied with the deal we agreed on . The financial officer Nick West made the transaction very easy More
excellent walk in service I stopped in on Friday because my hazard light pushed all the way in on my 2015 RX 350. They fixed it immediately in an hour. Under warranty. No hassl I stopped in on Friday because my hazard light pushed all the way in on my 2015 RX 350. They fixed it immediately in an hour. Under warranty. No hassles. Very impressed! More
Great Experience!! A great dealership with a great staff from the front to the back!! Friendly, reliable and helpful!! :) Would definitely recommend purchasing your nex A great dealership with a great staff from the front to the back!! Friendly, reliable and helpful!! :) Would definitely recommend purchasing your next vehicle hear!! Or having your current vehicle serviced at their awesome service department!! More
Excellent and Friendly Service Excellent customer service by Shawn Fludd. He greeted us immediately and was very friendly and efficient in helping us find the right auto for our ne Excellent customer service by Shawn Fludd. He greeted us immediately and was very friendly and efficient in helping us find the right auto for our needs. More
Excellence in Service Extremely happy with the professionalism - friendliness - attention to detail. Our car was ordered and our Sales Consultant kept us informed every da Extremely happy with the professionalism - friendliness - attention to detail. Our car was ordered and our Sales Consultant kept us informed every day. From the moment we were introduced to Shawn our experience was exceptional. Shawn, Jim, Sharon, Caroline & other staff made this experience seamless & stress free. Would not hesitate to. recommend. We traded our 2005 Lexus 430 that we also bought through their company, and never had one day of regrets., and I have to add with the assist of a very skilled Service Center this car was maintained to it fantastic condition. Thank You - Shawn Fludd, Sales Consultant - Jim, Sales Manager - Caroline, Inventory Control & Sharon, Warranty & Finance. More
Fast and friendly Nothing really to mention except I was in and out and taken care of quick and fast. I would highly recommend this dealer!! Thank again !! Nothing really to mention except I was in and out and taken care of quick and fast. I would highly recommend this dealer!! Thank again !! More
lexus CT200h Stopped at dealer to look at used Corvette that was outside, with the idea of up grading my 2001 Corvette. Bill Cook came out to speak to me He was so Stopped at dealer to look at used Corvette that was outside, with the idea of up grading my 2001 Corvette. Bill Cook came out to speak to me He was so personable and enthusiastic that right a way I liked him, the Corvette was not of interest to me after I looked it over. Bill and I started talking about the CT200h and we went for a test drive and I liked it. When we came back and I saw the red F-sport on the floor I was sold. The over all appearance, cleanliness and amenities were incredible, from the crystal chandelier, huge salt water fish tank, to the massage chairs in the waiting area are, what more could anyone want? Plus there was no pressure, and everyone seemed as nice as Bill. More
Finally......An enjoyable car buying experience From the Service Dept to the Sales Dept to the Finance Dept this Dealership excels with professional, well trained personnel. I was able to get the ca From the Service Dept to the Sales Dept to the Finance Dept this Dealership excels with professional, well trained personnel. I was able to get the car deal I wanted quickly, without hassle or argument. The Dealership is relatively new and growing rapidly which usually causes some growing pains but I did not experience anything but their willingness to please me. Thank you Lexus for providing this wonderful facility to our Sun City Hilton Head community. More
not worth the hassle first off the review is of Hilton head lexus and not chatham parkway lexus, but since Hilton head serves as a satellite of their other store, I have t first off the review is of Hilton head lexus and not chatham parkway lexus, but since Hilton head serves as a satellite of their other store, I have to leave my review here. being in car sales myself, I already had the vehicle picked out and the price figured before setting foot in the dealership. I feel time was managed horribly and the whole process took over 5 hours even though we didn't get a presentation on the car, didn't test drive, and didn't negotiate. the dealer also didn't detail the vehicle before delivery and didn't go over features before we left. trade in value was fair, but we are owed a check back for our trade and 24 days later have yet to receive anything because they are waiting for the title so they can cut our check from a floorplan loan on our trade. I feel like the nice building and fancy clothes give the facade of a professional dealership, but seeing the way they handle business leaves a totally different impression. More