Quote "wow must be nice to be flawless." My wife attempted to get a price on used Toyota Highlander that was not priced on the website. She went to get a quote on thursday for the vehicle. She was told then that the vehicle was sold a week prior. She inquired to why the website was not up to date, and then she was informed in a less than polite manner that a week out of date constitutes up to date. Then it was followed with the quote above. Honestly, it is their loss that they could not sell a car, and that is a minor concern, but to just be rude is unacceptable. Apparently belittling your potential client is acceptable as a company value since my wife spoke to Mr. Jeff Hinder. If this dealership expects to continue to find business, they should re-evaluate how they treat people.
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