Purchased my BMW m6 from them back in May....they were all excellent and professional to deal with......one of my smoothest transactions ever. Very pleasurable experience. Thnx!

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Buying a new car is not an experience my husband and I look forward to, however ...

That being said, we just purchased a new Audi A7 from Hoffman's of New London and were shocked by what a phenomenal car buying experience this was. From our initial greeting through the final paperwork, Bob and Pete were anything but your stereotypical car salesman. Their down to earth personalities, coupled with their ability to listen to our needs, take the time to knowledgeably answer all of our questions and get us the best price on the vehicle we were interested in (without all of the usual car salesman theatrics) was refreshing. They went out of their way to make sure we were satisfied with our selection, and every aspect of the transaction.

From the moment we entered the showroom, Bob Cope's approachability and professionalism reinforced our confidence that we were in the right place and in good hands. His easy going personality and no pressure approach make him a pleasure to do business with. And Pete DeVylder; well it was obvious that this was more than a job to him. His unbridled enthusiasm, knowledge of cars and determination to dispel the typical car salesman persona makes him a genuine asset to the company.

We highly recommend purchasing a vehicle from Hoffman's. We had an outstanding experience overall and applaud them for taking the pain out of buying a new car.

Thanks Bob and Pete :)

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Purchased our 5th Audi here which was my wife's 3rd A4. Deal was fair, salesman Ken is great to deal with and nice to converse with, he has been a constant there which keeps me returning. Bob closed the deal and was very patient explaining questions on all documents related to the deal. Bob was the best business manager we have dealt with at this dealership. Although I tried to put a deal together for my 6th Audi, 3rd A6, but just couldn't get that "great" deal and as a result found one elsewhere. The GM Joe Thomas expressed his concern about losing a long-term customer and actually spoke with my wife and I about this in person making this a learning experience for all of us. The service here has always been great whether is has been for warranty or routine service. I will continue to service my A4 and A6 here and consider this dealership in three years for my next two Audi's.

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Bob Cope was outstanding to work with on the servicing and upgrade of my 2011 R8 Spyder to a Stasis Challenge Extreme package. He was always communicating progress, provided on-going pictures and gave me specficis on timing and aspects of the progress. He delivered my vehicle on time, within budget and it is amazing. I have produced an album of the car's project and will be keeping it in the vehicle. I could not have been more impressed on how he coordinated all the aspect of this amazing project

At the same time he and Peter DeVylder worked with me on leasing a new 2012 A-7. Peter provided me with a test drive experience that I loved. Bob found the car with the equipment I wanted in the colors I could agree on and we concluded the transaction last week. Every aspect was done with professionalism and in an outstanding manner by both Bob snd Peter. Peter delivered the car, went through all the techonly and systems aspects and both followed up in the next few days to see if I had any questions. While not the exhileration of the R8 spyder I do love the ride and technology within the A7. Great esperience all around. I will definitely be back and recommend this dealership and these individual without hesitation.
Truly an excellent experience on both aspects.
David Marks--West Hartford, Ct

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I had a great experience finding my new A3 at Hoffman audi. The guys searched the entire eastern seaboard to find the car i wanted and had it driven in over a holiday weekend. Truly above and beyond. They also matched my local credit union's financing rate and were competitive on my trade in. Not to mention handling all of my out of state taxes and tags. I recommend them to other buyers, especially those searching for hard to find models.

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Ken was wonderful. Spirited, friendly, efficient and professional. Just completely on point. Joe Thomas was great too. I had only an hour to test drive and do all the paper work when I purchased the car. When I arrived, Ken and Joe were completely prepared and had me out of there in an hour. Ken delivered our car to us and spent extra time with me explaining all of the cars systems. He went WAY out of his way to make sure we had an excellent experience. And WE LOVE OUR NEW Q7.

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I recently purchased a certified pre-owned 2008 Audi TT. I had not planned on purchasing a car for myself, but noticed a BEAUTIFUL TT convertible sitting in the parking lot and could not resist checking it out. A very pleasant salesman, Ken Frey asked if I wanted to test-drive the car. I was amazed by the quality, maneuverability, and attention to detail on this car. Ken was an extremely friendly, knowledgeable, and helpful salesperson. Ken worked with Joe Thompson, general manager, to come up with a very workable arrangement for me to trade in my previous car and purchase the Audi TT. Ken arranged to have the car ready for me in less than 3 days, including the simonizing/teflon-coating the car interior and exterior. On the day I took possession of the TT, Bob Cope, financial manager, insured that I fully understood each of the many documents that required review and signing. I have experienced the highest level of professionalism and pleasant demeanor from all members of the Hoffman Audi of New London, CT team. I highly recommend this dealership. And, I have discovered what a wonderful car the Audi is.

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My experience with dealers (wide range of cars and years) when it came to service has always left me with a bad taste in my mouth and searching for independent service. Having recently purchased a previously owned Audi TT from a nonAudi dealer, and having recently moved to the area, I sought out Hoffman Audi,New London for a service need. I was wowed with the friendly reception that I received from all staff, the timeliness of service, the resolution of my problem in a way that exceeded my expectations both in time and price. In short, I was wowed and will be back.

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It has been my pleasure purchasing a vehicle from Hoffman Audi of New London. Ken (sales person) and Bob (sales manager) have been very friendly and professional. I would not hesitate to purchase from them again.

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Ordered an 2011 Audi Q7. Worked with Bob on and off for a year as a I looked at various Audi cars. Once settled on a Q7 and ordered it, Bob said it would be in the first week of June and it was. First time ordering a car, worth the wait, Bob made the wait a bit easier.

Picked up the car Carlos showed me the ins and outs. Awesome vehicle, awesome dealership.

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