Hoffman Audi of New London

Service team was able to fit me in on short notice. Service manager kept me informed as I waited and let me do the post service drive myself to ensure that my issue had been resolved. My 3rd Audi with Service manager kept me informed as I waited and let me do the post service drive myself to ensure that my issue had been resolved. My 3rd Audi with Hoffman. More

Easy to schedule service appointment. Check in for appointment was smooth with Tyler. Comfy recliner in wailing area. Check in for appointment was smooth with Tyler. Comfy recliner in wailing area. More

Great car buying experience, Corey, Bruno and Robert were all professional and knowledgeable. No pressure sales, they each did exactly what they said they were going to do. We felt very fairly treated, like all professional and knowledgeable. No pressure sales, they each did exactly what they said they were going to do. We felt very fairly treated, like dealing with family. Would do business here again, worth the trip. This dealership took all the stress and negatives out of purchasing a vehicle. Great teamwork! More

Service and staff were excellent Mechanic was thorough and clean. Loaner was fine but being asked to pay a few dollars for a gallon (or so) of gas is ridiculous considering how much money I paid for my n and clean. Loaner was fine but being asked to pay a few dollars for a gallon (or so) of gas is ridiculous considering how much money I paid for my new Q5 in 2021 and for service(s) as well. More

Cannot Recommend. Was given a price out the door on a used car. Then I told the sales rep about my trade-in and the price of the car went up 6k. The sales rep lied to Was given a price out the door on a used car. Then I told the sales rep about my trade-in and the price of the car went up 6k. The sales rep lied to me in writing…said he made a mistake. Wasted my time…I hope my review saves you time bypassing this dealership. More

Really enjoyable experience overall working with the Audi Hoffman team. Would return for my next car purchase. Hoffman team. Would return for my next car purchase. More

Excellent dealer with good inventory and great sales department especially with Jason. Thank you Hoffman Audi department especially with Jason. Thank you Hoffman Audi More

The entire sales experience was truly pleasant, and not the least bit stressful!! The salesman, was very pleasant and knowledgeable. He seemed more concerned about making me feel comfortable, than about the least bit stressful!! The salesman, was very pleasant and knowledgeable. He seemed more concerned about making me feel comfortable, than about making a sale! He made the whole experience very painless!!!! I would be happy to buy another car from him again, when I need one. And, will recommend him highly, to friends! More

Nice clean experience with the service providers. Prompt make you feel like you are welcome there. Not very many places do that. They just wanna take your money, but they made you feel very welcome, Prompt make you feel like you are welcome there. Not very many places do that. They just wanna take your money, but they made you feel very welcome, inexpling everything to you. More

Frank was fun and knowledgeable. Overall experience was positive. I would recommend hoffman audi to friends and family. Overall experience was positive. I would recommend hoffman audi to friends and family. More