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Hoffman Lexus
East Hartford, CT
1,631 Reviews
When you choose Hoffman Lexus, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. Have you heard aboutHoffman at Home? It's our car shopping program that lets you complete every part of the car-buying process online. In store or online, Hoffman Lexus is here to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 1,631 reviews
December 20, 2009
After a lengthy negotiation, we came to an agreement on Thursday night. The agreement was contingent upon taking an RX350 that was in stock and putting down a deposit/taking delivery within 24 hours. I cal Thursday night. The agreement was contingent upon taking an RX350 that was in stock and putting down a deposit/taking delivery within 24 hours. I called the salesman at 8:15 the next morning to arrange a time to finalize the deal and take delivery. At 2 PM that afternoon, I was signing over the title to my trade-in when the salesman (very apologetically) said his manager would not allow him to sell the vehicle at the agreed-to price and Hoffman would have to get additional money from me. This is no way to do business. I took delivery of my Lexus on Monday from McDermott Lexus at a fair price from fair people. More
by tom06010
Employees Worked With
TR
