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Hoffman Porsche

East Hartford, CT

4.6
379 Reviews

630 Connecticut Blvd

East Hartford, CT

06108

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Showing 379 reviews

December 17, 2015

Superb Service Simply the best .......................both Lou and Ethan could not be better at providing advice and service - a tribute to the quality of the staff More

by Pawche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Gombossy, Lou Haddad
Dec 18, 2015 -

Hoffman Porsche responded

Hi Pawche, Thank you for trusting Hoffman Porsche service. We appreciate your feedback on Lou and Ethan. They are a great team that is dedicated to ensuring you have an exceptional experience with us. We look forward to seeing you again. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 06, 2015

Porsche dealer fraud REF : Porsche 911 997 Turbo S Red 2011 20.000 milles VIN : WP0AD2A90BS766416 I want through this email to acknowledge to Porsche AG Germany Dr. Ing More

by Victim2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ric Nanni, Ashley Echtman
Dec 23, 2015 -

Hoffman Porsche responded

Hello Victim2015, Thank you for choosing Hoffman Porsche and providing your feedback regarding your experience with us. We sincerely apologize that it did not meet your expectations. I have been informed by our service advisor, Ethan that there were some major discrepancies in the report your inspector provided you with. There were 11 points on the report that were false and our sales consultant Ric emailed you and followed up with a phone call to clarify any questions. Initially you said you were not interested in the car and then called back to purchase it. Unfortunately the vehicle had already been sold. Please let us know if there is anything we can further assist you with. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust

November 18, 2015

Karl Werner Hoffman Porsche Just purchased our second vehicle from Karl Werner. Karl's professionalism, knowledge and attention to every detail was outstanding. His follow up More

by Susan F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Werner
Nov 19, 2015 -

Hoffman Porsche responded

Hi Susan, Thank you for choosing Hoffman Porsche and sharing your feedback on our sales consultant Karl Werner. Our Porsche team strives to ensure you have an exceptional experience at every visit. We value what our customers have to say and appreciate you sharing your story. We trust you are enjoying your new vehicle and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 11, 2015

very good overall purchase experience 1) overall a very good purchase experience with prompt and good follow-up by Edward in response to any questions. 2) Waiting for reply on payment opt More

by ENERGETICS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Hahn
Sep 25, 2015 -

Hoffman Porsche responded

Hello ENERGETICS, Thank you for choosing Hoffman Porsche. We are very pleased to here you experience was good. We are truly sorry for the miscommunication service and warranty packages. I have been made aware that your sales consultant Edward Hahn has been in touch with you to clarify. Please let us know if there is anything else we can help with. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 31, 2015

Karl Werner and.the team at Hoffman Porsche have been a pleasure to deal with. This was our second purchase from Karl and as always his true passion for Porsche More

by Kleeberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Werner
Sep 03, 2015 -

Hoffman Porsche responded

Hi Kleeberg, Thank you for choosing Hoffman Porsche for your recent purchase. We value what our customers have to say and thank you for trusting us again with such a major purchase. Karl is always happy to share his passion and knowledge of Porsche to ensure you are pleased with your vehicle. Let us know if you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 28, 2015

Aaron Tinnell I drove up from New Jersey to purchase a Boxster for my girlfriend. We were able to do the deal with Aaron over the phone! He was honest and forthcom More

by BCONC5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Tinnell
Sep 03, 2015 -

Hoffman Porsche responded

Hi BCONC5, Thank you for choosing Hoffman Porsche to purchase a beautiful Boxster for your girlfriend and a 2015 Turbo S cabriolet for your self. We appreciate your feedback on our sales consultant Aaron and are pleased he was able to accommodate your needs over the phone. We know how important it is to have everything on time especially when traveling from out of state and are pleased you were in and out in an hour. We appreciate you and are here for you when you need us. Thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 27, 2015

911 service I've never found your dealership to be remotely price competitive on a car purchase and but the 1 reason we've come back to have our most recent new c More

by CHRIS.PETERSON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Gombossy
Sep 03, 2015 -

Hoffman Porsche responded

Hello CHRIS.PETERSON, Thank you for choosing Hoffman Porsche service! We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Thank you for your comments on Ethan; he is dedicated to ensuring you have an excellent experience with us. We appreciate you and look forward to seeing you soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 25, 2015

Top notch service from Ethan and Lou. Received a 4 wheel alignment. Explained everything. Took care of me with short notice. Always above and beyond. They are one of the main reasons I More

by PALEXOPOULOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Gombossy, Lou Haddad
Sep 03, 2015 -

Hoffman Porsche responded

Hello PALEXOPOULOS, Thank you for trusting Hoffman Porsche for your vehicle's 4 wheel alignment. We are pleased to hear that Ethan and Lou provided you with top notch service during your visit. We appreciate you and look forward to your next maintenance visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 22, 2015

Cayenne Purchase Karl and Josh were extremely helpful. The vehicle I was interested in was not on the lot on the Saturday I went to Hoffman Porsche. Karl promptly ca More

by CHARLIE_HANSELL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Dworman, Karl Werner, Ethan Gombossy
Sep 03, 2015 -

Hoffman Porsche responded

Hello CHARLIE_HANSELL, Thank you for choosing Hoffman Porsche for your recent purchase. We appreciate your feedback on working with Karl and Josh. Your satisfaction is important to our Porsche team and they are always willing to go above and beyond to ensure you have an exceptional experience. We are pleased to hear Josh was able to expedite the process and have the vehicle ready for your trip. We trust you are loving your new Cayenne and look forward to seeing you again. Thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 21, 2015

Excellent experience! Very knowledgeable on the cars Everything was a wonderful experience and it was very quick to be in and out with a new care. I would recommend this dealership to all my friends and More

by GOTKINAE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Dworman, Edward Hahn
Aug 12, 2015 -

Hoffman Porsche responded

Hi GOTKINAE, Thank you for choosing Hoffman Porsche! We are thrilled to read you had an excellent experience with us. We trust you are enjoying your beautiful new Porsche. See you again when your vehicle needs maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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