Hoffman Toyota
West Simsbury, CT
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Good servicwork done but unnecessary procedures recommended. I have generally been happy with the service at Hoffman Toyota but the service center has a tendency to recommend extra service that isn't needed. For I have generally been happy with the service at Hoffman Toyota but the service center has a tendency to recommend extra service that isn't needed. For the recent service on my Matrix, I was urged to have the brake fluid and radiator coolant replaced despite this having been done on a recent service visit. I was also told that the hood was difficult to unlatch and was urged to have the mechanism replaced. I declined this recommendation and had no trouble opening the hood when I got home. In the past, this dealership has recommended fuel injection service that is unnecessary if the car is running okay. More
Larry Valenta is the Definition of Customer Focused Excellent customer focused experience. It is always difficult buying a car these days when you have a career and family. I came into the dealership Excellent customer focused experience. It is always difficult buying a car these days when you have a career and family. I came into the dealership after work toward the end of the day last week ready to buy a car after doing some extensive research over the last few months with my family. The dealership was slow and it was toward the end of the day when most sales people would be counting the hours to quitting time. Instead, Larry promptly met me at the door and we began going over options and kicking the tires of a few 4 runners on the lot and test driving one, all in a very professional business like manner which I truly appreciated. The following day, Larry met with my wife to go over the 4 runners on the lot and options. In the end, we ended up getting the car that fit our needs by working directly with Larry and the sales people. Both I, my wife, and my family are very, very happy. I would recommend Larry without reservation to any professional, contractor, or company who needs to look at purchasing, leasing, or managing a fleet of vehicles. He will take the time to listen, and work to meet your needs, and think out side of the box all in a truly genuine and gentle manner. More
Best Dealership & Sales Team in CT I just picked up my 4th Toyota Camry from Hoffman Toyota, the best dealership and sales team in the State of Connecticut. Thanks to Jose Rivera, Jama I just picked up my 4th Toyota Camry from Hoffman Toyota, the best dealership and sales team in the State of Connecticut. Thanks to Jose Rivera, Jamal (Finance Manager) and my best friend who always finds the best deal for you, Jose Espinosa, General Sales Manager. Great team keep up the great work and see you soon for another car. I will continue to send my friends & family to Hoffman Toyota. More
Efficient and fair I had a great experience at Hoffman - Patrick and Jose were honest and very efficient. Everyone there was friendly and helpful. Thank you for your hel I had a great experience at Hoffman - Patrick and Jose were honest and very efficient. Everyone there was friendly and helpful. Thank you for your help! More
Review of recent service The entire crew at Hoffman Toyota - especially my service advisor Mike Fitzgerald - is always extremely helpful, friendly and responsive. Mike always The entire crew at Hoffman Toyota - especially my service advisor Mike Fitzgerald - is always extremely helpful, friendly and responsive. Mike always goes out of his way to get my car in at a time that is convenient for me, which is so appreciated while working full time and running around after two kids. More
Better Than Expected !! I was a bit late for the appointment, had a Tacoma instead of the scheduled Avalon, and it was not an issue !! Said the service would take about 75 I was a bit late for the appointment, had a Tacoma instead of the scheduled Avalon, and it was not an issue !! Said the service would take about 75 min. and that it did. And the estimated cost was within a buck. Not bad for a late, wrong vehicle customer !! I'll be back next week with the Avalon !! More
Great experience Best price and fastest service. With two kids 3 and under and one on the way we did not have time or patience to spend the day at a dealership. We wer Best price and fastest service. With two kids 3 and under and one on the way we did not have time or patience to spend the day at a dealership. We were in and out in under two hours and had the best deal around. Highly recommend! More
airbag module recall I would just like to say that in my opinion this dealership`s service is better than any other that I have ever experienced. Keep doing it right. Than I would just like to say that in my opinion this dealership`s service is better than any other that I have ever experienced. Keep doing it right. Thanks to all. More
Great company This was my first experience with Hoffman Toyota Scion and I couldn't be happier. Everyone I dealt with was extremely professional, courteous and effi This was my first experience with Hoffman Toyota Scion and I couldn't be happier. Everyone I dealt with was extremely professional, courteous and efficient. I would definitely recommend and buy from them again. More
Jose R for Life! We went to 7 Toyota dealerships in the area and Jose Rivera beat every price. He is genuine, patient and hilarious. Jose and Jamal were supportive, fu We went to 7 Toyota dealerships in the area and Jose Rivera beat every price. He is genuine, patient and hilarious. Jose and Jamal were supportive, funny and made us feel like family. We are grateful for Jose's patience after 5 months of test drives! More