Hollywood Chrysler Jeep

My experience with my service advisor was overall okay. We did run into a few bumps along the way, and there were moments I felt things could have gone smoother. However, I do appreciate that in the end he We did run into a few bumps along the way, and there were moments I felt things could have gone smoother. However, I do appreciate that in the end he made sure to deliver on what was promised and got everything taken care of. His effort to see things through made a difference, and I left satisfied with the final outcome More

8 days to wait for 2 batteries is really unreasonable. Very hard time borrowing cars to go to work and missing clients. Very hard time borrowing cars to go to work and missing clients. More

The service department is very Customer Focus and friendly.. They quickly try to resolve issue in a very economical way which is appreciated. friendly.. They quickly try to resolve issue in a very economical way which is appreciated. More

My experience at the dealership was not very satisfying. My appointment was scheduled for 8:00 a.m., but I didn’t get my car back until 11:00. Waiting three hours, even with an appointment, feels excessive. My appointment was scheduled for 8:00 a.m., but I didn’t get my car back until 11:00. Waiting three hours, even with an appointment, feels excessive. At other dealerships I’ve been to, the service is faster, the staff is more courteous, and they usually return my car clean. Unfortunately, I didn’t feel that extra effort here to make customers feel valued. Overall, it wasn’t a wonderful experience that would make me want to stay with this dealership. More

The service department was very good at keeping me well informed about status and and the results of the overall checkup. informed about status and and the results of the overall checkup. More

My visit to your Dealership was as usual, the service was excellent and fast and everyone there was respectful and friendly, I would and have recommended your dealership and service to all of my friends. excellent and fast and everyone there was respectful and friendly, I would and have recommended your dealership and service to all of my friends. More

3.5 WEEKS to replace a FAULTY CLUTCH on a BRAND NEW WRANGLER, yet he blamed me, a woman who's been driving manuals for 50 years! They never addressed the other 5 complaints & I had to lay out $1200 for WRANGLER, yet he blamed me, a woman who's been driving manuals for 50 years! They never addressed the other 5 complaints & I had to lay out $1200 for rental car! ?? More

This is the worst Dealer… i would never recommend any one to go there and get a car to go there and get a car More

The Jeep is still leaking after numerous visits to Hollywood Chrysler Jeep for the firewall, both driver and passenger side doors with the seals, back doors being stuck because of excessive glue, mold Hollywood Chrysler Jeep for the firewall, both driver and passenger side doors with the seals, back doors being stuck because of excessive glue, mold damage in the vents and carpet, the T-Top leaking, and finally the A/C leaking onto the driver and passenger side. Also don’t forget that it is a custom SoFlo Broward Jeep under a full warranty both through them and Jeep. The thing that bothers me the most is through all these diagnostics that have been done it’s been a year now and it still has yet to be fixed. More

Service was great. Neyma made sure I understood everything and kept me updated on my car. Neyma made sure I understood everything and kept me updated on my car. More