Hollywood Chrysler Jeep

Dishonest dealership! Flat out lied about the warranty that was sold to me, completely unacceptable! I was told that my extended warranty I purchased was through Mopar jeep services, which I later found o that was sold to me, completely unacceptable! I was told that my extended warranty I purchased was through Mopar jeep services, which I later found out it was not because Mopar called me to ask if I would buy one through them. Additionally, I purchased this warranty for 8 years 125k miles and was told this will kick in after my 3 year, 36k factory warranty expires. I specifically!!!! Asked and confirmed this as I was told I would have 11 years, 125k in total coverage, no deductible and it’s a full coverage warranty bumper to bumper. Again I questioned this and it was confirmed multiple times. Well guess what, nope it’s all in 8 years 125k and it does not cover bumper to bumper at all!! I confirmed this but calling the actual warranty company that it was contracted through. Why would anyone buy an overlapping warranty on a new vehicle that already has a bumper to bumper for 3 years/36k!! Complete liars and cons! Stay far away from this place or you will get ripped off! BTW, I called them out on this and got no apology and was told “we would not say that” WOW!! I guess my wife and I heard voices from another world.. buyers beware! More

Thank you Steven Ruth .. your professionalism and patience is why we keep coming back. On the other hand Mikayla the cashier at 3:36, she was rude. patience is why we keep coming back. On the other hand Mikayla the cashier at 3:36, she was rude. More

Very friendly and they are there to for you They fixed Very friendly and they are there to for you They fixed my van in a timely matter. Very friendly and they are there to for you They fixed my van in a timely matter. More

From the moment my boyfriend and I were talking about changing his first Jeep he bought off another Jeep Dealership in North Carolina he had he expressed thr importance of a manual, classic 6 cylinder. A changing his first Jeep he bought off another Jeep Dealership in North Carolina he had he expressed thr importance of a manual, classic 6 cylinder. Also all white top. he settled, in a sense, for a new 2018 JL 4 cylinder, black top but all white and we started our Jeep journey. Jeeps are amazing and for our lifestyle very much needed. So, switching from a 4 cylinder Turbo to a 6 cylinder was a no brainer. Finding one with the specifics my boyfriend wanted was the hard part. After calling in to Hollywood and speaking with Allison. The team At Hollywood went right to work! We we're greeted immediately when we walked in, the dealership was amazing, and we meet Jake! We got the truck right over and let us take out for a spin. not only did they have a manual , white top & extras! The car was ready for off the off road. Apparently someone ordered it was ready to be picked up...the person changed their mind and it was seamless! she was everything an more. Exactly what he was looking for the first time he went Jeep browsing. Jake was very down-to-earth, efficient, quick, and transparent. We felt like we were family. Everyone along the way, was informative and friendly. Lance is the best! Full of energy, great with numbers, and really took the time to explain the financial aspect. Answered every question We had, also gave us valuable information on improving our credit score. So, many people to thank! We felt the immense support through our decision. Can't wait to start browsing for myself. Just Drive over and check out some vehicles! Ask for Jake and you be driving off with a great deal and the Jeep YOU want. More

The service was done great. Steven Ruth was excellent in keeping updated about the car keeping updated about the car More

You guys are the best .I have Never bought a car and everything went through so smoothly thank you guys so very much everything went through so smoothly thank you guys so very much More

The team that sold us our hero was great we got what we wanted we are happy wanted we are happy More

They don’t keep appointments because they are understaffed and overwhelmed but when they finally do the work they do it well and fairly understaffed and overwhelmed but when they finally do the work they do it well and fairly More

All issues were addressed and my Jeep is back up & running! Thanks Melissa! Great job! running! Thanks Melissa! Great job! More

Excellent customer service, phone calls with the status of my vehicle was well appreciated. They're handling everything professionally. of my vehicle was well appreciated. They're handling everything professionally. More