Holm Buick GMC

Holm Buick GMC responded

Thank you for your feedback. We're glad to hear our service was professional. We sincerely apologize for the long waits you experienced and for the inconvenience of not having a temporary or loaner vehicle, or transportation available after drop-off. We understand how disruptive this can be, and we are constantly working to improve our processes and resources to better serve our customers. Your comments are valuable as we strive for Professional Growth and better Customer Care. Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

We're so pleased to hear you were very satisfied with how everything was handled during your recent service visit! It's great that we were able to address all three of your GM recalls promptly and courteously in one day. Efficiency and customer care are very important to us, and your feedback highlights our team's dedication. Thank you! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

That's excellent to hear! We're so glad our service department was on schedule, had no delays, and that you found our team very courteous. Providing such a refreshing experience is a key part of our customer care, and we appreciate your feedback. Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you so very much! It's wonderful to hear that you consider Holm Auto a great place to purchase your next vehicle! We truly appreciate your kind words and are especially grateful for your acknowledgment of Tim and the entire crew's friendship. Building meaningful relationships based on trust is at the heart of our mission. Thank you for your feedback! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

We're absolutely thrilled to hear that Jamie Disney made your entire buying process a breeze and a stress-free experience! That's exactly what we aim for, and it truly highlights our commitment to customer care and providing value. We're also glad Jaron Bell was part of your positive experience. We look forward to seeing you again for your future vehicle needs! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

We are absolutely delighted to hear about your excellent experience at our dealership! It's fantastic that our team made the deal easy and quick, and that your salesperson did a great job getting you all the necessary information for your drive from Wichita. Providing wonderful staff and a great place to buy a vehicle is central to our mission of customer care. Thank you for your kind words and for choosing Holm Buick GMC! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for sharing your feedback. We are truly sorry to hear that you are very disappointed and that you feel your experience was not trustworthy. We take your concerns seriously, and we appreciate your candid feedback. We also appreciate you taking time to speak with our management team and allowing us to both understand your perspective and provide insight to all that transpired. We are committed to building relationships based on trust, and we want to ensure all your needs are met. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We're thrilled to hear that you enjoyed dealing with Isaiah and found him very personable, knowledgeable, and professional! Making our customers feel comfortable is a top priority, and his approach truly reflects our commitment to customer care. We're also glad Jaron Bell was part of your positive experience. Thank you for your feedback! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you so much for your kind words! We are delighted to hear that you found our people to be very nice, polite, and knowledgeable. It's truly our goal to provide a positive and comfortable experience for every customer. We deeply appreciate your recommendation to your friends, as that is the highest compliment we can receive. This feedback reinforces our commitment to building meaningful relationships based on Trust and providing excellent Customer Care. We look forward to continuing to serve you and your friends for all your automotive needs! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

We're thrilled to hear that you were treated very well and that we were able to reach an agreement on price! It's fantastic that Jason was very helpful throughout your purchasing process. We truly value your continued business, from sales to service, and look forward to continuing to provide you with excellent experiences. Your feedback highlights our commitment to Fairness and outstanding Customer Care. Sincerely, The Holm Automotive Team of Salina