Dealership Experience
3 yrs, 10 mos
Languages Spoken
English
158 Reviews
Write a Review158 Reviews of Derek Duncan
April 30, 2024
We had a breakdown and from out of town. The team there took good care of us The team there took good care of us More
Other Employees Tagged: Lance Gentry
April 23, 2024
Every thing went as planned. Our truck came in on or before schedule. People at the dealer were easy and fun to visit with. Our truck came in on or before schedule. People at the dealer were easy and fun to visit with. More
Other Employees Tagged: Mike Bettles, Brandon Neville , Gavin Sutten
March 31, 2024
They found the car I wanted worked with me and made delivery pick up very easy , good team of people , Thanks delivery pick up very easy , good team of people , Thanks More
Other Employees Tagged: Clark Fritz, Nick Schissler, Ryan Nease, Norman Kasper
March 29, 2024
The service was great from start to finish. In and out as promised, team Was very knowledgeable. In and out as promised, team Was very knowledgeable. More
Other Employees Tagged: Lucas Luchsinger, Lance Gentry, Ethan Hodges
March 13, 2024
Recently I took my 20 year-old Pontiac to Holm Buick GMC for two service recalls. This was the first time I had been there and was amazed at how kind and considerate Derek acted both when I arrived and aft for two service recalls. This was the first time I had been there and was amazed at how kind and considerate Derek acted both when I arrived and after the repairs. Everything was explained very well, there were no surprises, and it was a very pleasant experience. Also, you don't feel like you are being herded through things like with some dealerships. The vibe seems more like the people truly want to help out any way they can. More
March 05, 2024
Work is astonishing and they care about my vehicle. They fix my issues right and all friendly and courteous everytime They fix my issues right and all friendly and courteous everytime More
Other Employees Tagged: Lucas Luchsinger , Ethan Hodges. Lance Gentry
February 17, 2024
They got the service done quickly and washed off my floor mats. i appreciate the guys in the service department. mats. i appreciate the guys in the service department. More
Other Employees Tagged: Lucas Luchsinger
February 14, 2024
Derek Duncan did very good job communicating about when the part arrived. The ease of getting an appointment and automated reminders were also appreciated. I think I will do some price shopping before goin the part arrived. The ease of getting an appointment and automated reminders were also appreciated. I think I will do some price shopping before going back to Holm if I need repairs in the future. $383 for a key fob and programming seems high. More