Derek Duncan
Derek Duncan at Holm Buick GMC
Refer Me

Derek Duncan

SERVICE CONSULTANT

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

Contact Me
4.8
158 Reviews

Dealership Experience

3 yrs, 10 mos

Languages Spoken

English English

4.8

158 Reviews

Write a Review

158 Reviews of Derek Duncan

April 30, 2024

Dealership Rating
Employee Rating

We had a breakdown and from out of town. The team there took good care of us More

by jason.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Gentry

April 27, 2024

Dealership Rating
Employee Rating

Friendly people and good service. Clean and nice waiting area. A a a a a More

by CARRAYMOONCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Holm Buick GMC responded

Thanks for taking time to reflect on your visit to Holm Buick GMC! We appreciate the high ranking review and will continue to focus on processes that expedite the service experience. Thanks for your patience with the service time and we look forward to seeing you again soon. Sincerely, the Holm Automotive Team of Salina

April 23, 2024

Dealership Rating
Employee Rating

Every thing went as planned. Our truck came in on or before schedule. People at the dealer were easy and fun to visit with. More

by butchs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Bettles, Brandon Neville , Gavin Sutten

Apr 28, 2024

Holm Buick GMC responded

We're thrilled to hear everything went according to plan with your recent service at Holm Automotive Center! Meeting deadlines and exceeding expectations aligns with our core value of determination. Our team is committed to efficiency and getting your vehicle back to you on time. It's fantastic to hear you found our staff easygoing and enjoyable to interact with – that reflects our focus on customer care. We want every visit to be a positive experience. Thank you for choosing Holm Automotive, and we look forward to seeing you again soon! Sincerely, the Holm Automotive Team of Salina

March 31, 2024

Dealership Rating
Employee Rating

They found the car I wanted worked with me and made delivery pick up very easy , good team of people , Thanks More

by STANDLEYTX
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 23, 2024

Holm Buick GMC responded

Thank you for the fantastic 5-star review! We're thrilled that our team at Holm Automotive Center of Salina was able to find the perfect car for you and make the delivery and pickup process smooth and easy. We take pride in working closely with our customers to understand their needs and ensure a positive experience. Your kind words about our teamwork are greatly appreciated. We have a dedicated team committed to exceeding customer expectations, and it means a lot to hear that we achieved that for you. Thank you, Sincerely, the Holm Automotive Team of Salina.

March 29, 2024

Dealership Rating
Employee Rating

The service was great from start to finish. In and out as promised, team Was very knowledgeable. More

by chargerslg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Holm Buick GMC responded

Thank you for leaving a review about your recent service experience at Holm Buick GMC! We're delighted to hear that everything went smoothly, from the initial interaction to picking up your vehicle. Sincerely, the Holm Buick GMC team of Salina

March 13, 2024

Dealership Rating
Employee Rating

Recently I took my 20 year-old Pontiac to Holm Buick GMC for two service recalls. This was the first time I had been there and was amazed at how kind and considerate Derek acted both when I arrived and aft More

by Bill Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Holm Buick GMC responded

Thank you for the kind and supportive review Bill. The balance between efficiency and expectation is paramount and Derek delivers! We hope to see you again! Sincerely, the Holm Automotive Team of Salina

March 05, 2024

Dealership Rating
Employee Rating

Work is astonishing and they care about my vehicle. They fix my issues right and all friendly and courteous everytime More

by D D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Ethan Hodges. Lance Gentry

Mar 16, 2024

Holm Buick GMC responded

Thank you for the amazing review! We're happy to hear you're consistently impressed with our service and that our team takes great care of your vehicle. We're looking forward to your next visit with us! Sincerely, the Holm Automotive Team of Salina

March 04, 2024

Dealership Rating
Employee Rating

I have serviced multiple vehicles, and been very satisfied with prompt communication of vehicle status as well as explanation of diagnostic information. More

by ANDREW
Recommend Dealer
Yes
Mar 16, 2024

Holm Buick GMC responded

Your repeat business and kind review are both powerful motivators for the team. We hope to be assisting you well into the future. Sincerely, the Holm Automotive Team of Salina!

February 17, 2024

Dealership Rating
Employee Rating

They got the service done quickly and washed off my floor mats. i appreciate the guys in the service department. More

by JASBOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger

Feb 20, 2024

Holm Buick GMC responded

Thank you for taking the time to share your positive experience at our Salina location! We're happy to hear you appreciated the quick service provided by our service department. It's important to us that we get you back on the road efficiently, and we're glad Lucas Luchsinger and Derek Duncan were able to achieve that for you. Thanks again for choosing us, and we're glad you had a smooth experience. We look forward to serving you again soon! Sincerely, The Holm Automotive Team of Salina

February 14, 2024

Dealership Rating
Employee Rating

Derek Duncan did very good job communicating about when the part arrived. The ease of getting an appointment and automated reminders were also appreciated. I think I will do some price shopping before goin More

by markb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Holm Buick GMC responded

Thanks for the feedback and Positive Review! Glad to hear Derek kept you informed and scheduling was easy. We understand price comparisons as we regularly check area competitors prices throughout year, and we encourage you to do the same. If you have any follow up or comparison questions about our pricing, feel free to reach out to our service manager, Lucas Luchsinger. We appreciate your business and hope to see you again! - Sincerely, the Holm Automotive Team of Salina

1
...

Dealership Inventory (106 Vehicles)

new 2023 GMC Sierra 2500 car
2023 GMC Sierra 2500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2024 Buick Encore GX car, priced at $28,185
2024 Buick Encore GX
new
Cinnabar Metallic exterior
CVT
Front-wheel Drive
new 2024 Buick Enclave car, priced at $47,465
2024 Buick Enclave
new
Moonstone Gray Metallic exterior
Automatic
Front-wheel Drive
new 2024 GMC Sierra 1500 car, priced at $72,410
2024 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
used 2014 Ram 1500 car, priced at $16,489
2014 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Rear-wheel Drive
new 2024 GMC Sierra 1500 car, priced at $86,480
2024 GMC Sierra 1500
new
Sterling exterior
Automatic
Four-wheel Drive