Holm Buick GMC - Service Center

Holm Buick GMC responded

This is wonderful to hear! Thank you for sharing your exceptional experience. We're thrilled that Lance was able to get you in right away and that he clearly explained the potential risks of waiting. We understand how important it is to address engine issues promptly, and we're glad he prioritized your safety. We're also delighted that Derek was able to locate your extended warranty and save you thousands of dollars. We understand the importance of having a loaner car, especially with a new job, and we're happy we could accommodate your needs. Lance and Derek's dedication to providing prompt, helpful, and thorough service reflects our commitment to Customer Care, Concern for Others, and building Trustworthy relationships. We're truly honored that we could ease your worries and provide you with such a positive experience. We appreciate you trusting us with your vehicle. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you consistently experience friendly, fast, and informative service from Derek Duncan and our team. We understand the importance of answering your questions thoroughly and getting you back on the road quickly. We appreciate you coming in. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your excellent feedback! We're delighted to hear you received excellent service from our helpful staff and enjoyed our comfortable environment. We're also thrilled that you were in and out quickly. It's wonderful to know that Ethan Hodges contributed to your positive experience. Providing efficient, high-quality service in a comfortable environment reflects our commitment to Customer Care and our goal to Excel in all we do. We appreciate you choosing Holm Automotive. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your continued loyalty and positive feedback! We're thrilled to hear that you've consistently received great service from us over the past four years. We truly appreciate your trust and are delighted that our staff has consistently provided professional and prompt service. We're also grateful for your referrals! Your continued patronage and word-of-mouth recommendations are invaluable to us. Ethan Hodges and our entire service team strive to provide excellent customer care, and your feedback reaffirms our commitment to our core values. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your excellent feedback! We're thrilled to hear you were impressed with the quality of service and attention provided during your oil change. We're especially glad that Ethan was transparent about the cost and time needed for the service. Clear communication and honesty are crucial to building trust with our customers. We appreciate your 100% recommendation to friends and family. Ethan's dedication to providing transparent and high-quality service reflects our commitment to Customer Care and building Trustworthy relationships. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your positive feedback! We're delighted to hear that Ethan, Dylan, and the entire Holm team were easy to work with. We strive to create a smooth and efficient experience for our customers, and we're glad we met your expectations. We appreciate your recommendation for vehicle maintenance and hope to serve you again in the future. Their easy to work with attitude reflects our core value of Teamwork. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback! We're pleased to hear that we consistently get you in and out on time, minimizing your wait time. We understand that your time is valuable, and we strive to provide efficient and timely service. It's great to hear that Derek Duncan keeps you informed throughout the process. Providing prompt service and clear communication reflects our commitment to Industriousness and Customer Care. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

That's excellent! Thank you for sharing your positive experience. We're delighted that we were able to get you in right away and that the parts arrived the next day. We're also pleased that the repair was covered under warranty. We understand the importance of quick and efficient service, and we're glad we could provide that for you. Ethan Hodges's ability to get you in quickly, and get your parts in a timely manner reflects our core values of Industriousness and Customer Care. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

That's fantastic! Thank you for your positive feedback. We're delighted to hear that you experienced fast and courteous service and were in and out in just 40 minutes. We understand the importance of efficient service, and we're thrilled that we could meet your needs promptly. Your recommendation of Holm Automotive is greatly appreciated. Derek Duncan's ability to get you in and out quickly reflects our core values of Industriousness and Customer Care. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

That's fantastic! Thank you for your incredibly kind words. We're thrilled to hear that our service manager, Lucas Luchsinger, has earned your loyalty and that you'll be a customer for life. We're also glad that Derek Duncan, Lance Gentry, and Ethan Hodges contributed to your positive experience. We strive to provide exceptional service and build lasting relationships with our customers. Lucas's dedication to excellent service reflects our commitment to Customer Care and our goal to Excel in every interaction. We truly appreciate your continued patronage. Sincerely, the Holm Automotive Team of Salina