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Holman INFINITI
Maple Shade, NJ
193 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 193 reviews
June 24, 2010
Dennis is the consummate professional. He knows his field and his product. No high pressure and engaging manner. He sells a superior automobile. The only risk is that he is so good that you may pay field and his product. No high pressure and engaging manner. He sells a superior automobile. The only risk is that he is so good that you may pay too much. However, if you know what the vehicle is worth and are firm and resolute, it will be a very pleasant and satisfying experience. Once he makes the sale, he will make every effort to teach you how to enjoy all the myriad features of his sophisticated cars. More
by derf
Employees Worked With
DENNIS SMITH, Dennis Smith
Helpful June 24, 2010
My wife and I visited Holman to test drive the EX35. Left that same day without being hassled or pressured into making a decision...this was the first time I experienced such a pleasant trip to a dealer Left that same day without being hassled or pressured into making a decision...this was the first time I experienced such a pleasant trip to a dealership. Steve knows his cars and couldn't be more friendly. During our test drive he made sure we understood how the technology under the hood helped differentiate Infiniti from the rest of the pack. We ended up with the FX35 for the roomier interior. The financial piece was a breeze and afterwards Steve personally walked over every feature, showed us the "ins and outs", helped program our seat settings and Bluetooth, set our radio stations to local favorites (he knew what music we listened to) and most of all he made this experience as simple as possible. I would absolutely recommend Holman Infiniti to anyone in the market for a luxury brand car. Make sure you ask for Steve as you will not be disappointed. More
by ttafuri
Employees Worked With
Steve Neczypor
August 13, 2009
Friendly, yes. Professional, yes. Looking to charge you for unnecessary service and repairs? Yes, also. I have serviced two leased Infiniti's through this dealer for a total of six years and now won't bu for unnecessary service and repairs? Yes, also. I have serviced two leased Infiniti's through this dealer for a total of six years and now won't buy another Infiniti because I won't want to service it there. On multiple occasions, I caught the service advisor giving me inaccurate or false information with the purpose of selling me services that were not necessary. On one occasion, they recommended changing the transmission fluid at 30,000 miles. I questioned this, asking whether the manufacturer recommends this. I was told yes. Doubting this, I looked further into it and found that the manufacturer recommends a change at 30k if you are on the "severe usage" service schedule (frequently below freezing or extremely hot desert driving). I live in New Jersey. The same service advisor recommended changing brakes, indicating a particular measurement being below the acceptable level. I agreed to do it. When I got the paperwork, I noted that in the mechanic's own report the levels were not in the "watch" or "must service" tolerance, but were listed as acceptable. When I questioned the advisor, she explained that he must have made a typo. Thanks, Holman, you lost Infiniti and yourselves a customer. I'm so far very happy with my new dealer. More
by sw2surf
Employees Worked With
Angela
