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Holman Toyota - Service Center

Mount Laurel, NJ

4.4
85 Reviews

85 Reviews of Holman Toyota - Service Center

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November 15, 2021

Convenient to my home. Dealership always clean and service people always courteous, polite and helpful. More

by Anthony Bernard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Milner
Nov 18, 2021 -

Holman Toyota responded

Hi Anthony, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 15, 2021

Great service in no time at all. Staff was courteous and eager to answer my questions More

by gota1962.nm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Durante
Nov 19, 2021 -

Holman Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2021

They did not fix my recall issue. Most likely because the mechanic new he would not get paid full rate for fixing a recalled issue. Also, my rental (2021 Toyota Sienna Hybrid) was the dirtiest rental I’ve ev More

by Kim S
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Benish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Holman Toyota responded

Hello Kim, we are very sorry to hear about your experience. We have addressed this situation as you described with the team. Our number one goal is to provide a seamless, transparent, and positive experience during every visit and apologize again we did not live up to this expectation. If we can be of assistance to you in the future, please reach out to us at (856) 394-5558.

August 31, 2021

MARK [ THE WRITER ] AND RICHIE WHO PERFORMS THE SERVICE ARE THE BEST. FROM THE TIME WE REACH MARK TO THE TIME WE LEAVE EVERYTHING IS EXPLAINED . I RECOMMEND THEM TO ANYONE WHO NEEDS SERVICE ON THEIR TOYOTA More

by nancy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Benish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RICHIE WICHROWSKI
Sep 01, 2021 -

Holman Toyota responded

Hi Nancy, thank you for your kind review; we are happy to pass along your comments to the team here at Holman Toyota! Thanks for the recommendation, and have an amazing day!

July 12, 2021

best dealer i have ever been to. Keith Robinson is the best service advisor i have ever dealt. I will follow him wherever he is More

by njbal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Bricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Benish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Falotico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Sanginiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : keith robinson, Brianna Frost, Bobby Durante
Jul 14, 2021 -

Holman Toyota responded

Hi, thank you so much for your positive comments about Holman Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 14, 2021 -

njbal responded

will always be back

June 21, 2021

Trustworthy, knowledgeable, respectful, patient, pleasant, and caring. The waiting area is clean and comfortable. Phil Bricker is the best!!! More

by Hendog
Recommend Dealer
Yes
Employees Worked With
Phil Bricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone in service dept gets 5 stars from me.
Jun 23, 2021 -

Holman Toyota responded

Hi Hendog, thank you for your kind review; we are happy to pass along your comments to Phil here at Holman Toyota! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 01, 2021

Great service, very professional, car feels brand new 🙃 communicated very well, explained everything in a way I (someone who knows nothing about cars) would understand. Very satisfied. More

by Ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Holloway
May 21, 2021 -

Holman Toyota responded

Hi Ashley, thank you for your kind review; we are happy to pass along your comments to the team here at Holman Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2021

Had a great experience at Holman Toyota. Wayne at service was very helpful in relaying the needs of my 2019 Toyota 4Runner. Thank you Wayne. More

by gio
Customer Service
Recommend Dealer
Yes
Employees Worked With
Wayne D.
Mar 15, 2021 -

Holman Toyota responded

Hi Gio, we're glad you had such a wonderful experience with us! Thank you so much again for your feedback! We hope you have a great day!

Mar 15, 2021 -

gio responded

Thank you

March 07, 2021

I had an appointment and I had to wait 3 hours for an oil change even after being told it would be 1.5 to 2 hours. Ridiculous! I have just stopped in for an oil change and had to wait 1.5 to 2 hours but no More

by joelambert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Durante
May 21, 2021 -

Holman Toyota responded

Hi, Thank you for your review. We would like to first thank you for your business and for trusting our team for your last two service visits. We are very sorry for the long wait times you experienced, and have taken your feedback and discussed the importance ensuring all of our guests are provided with the proper timeframe for their visit.

December 11, 2020

Terrible. How do you manage to bend a hood latch in a fairly new vehicle? Maintenance manager was unable to open it. They had to take it back to fix it. More

by Dmytro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Benish
4.0
This rating includes all reviews, with more weight given to recent reviews.
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