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Holz Motors - Service Center

Hales Corners, WI

4.8
480 Reviews
Call Service Center (414) 436-5544

480 Reviews of Holz Motors - Service Center

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March 07, 2024

Great dealership personnel service done in a timely fashion courteous friendly plus free car wash with your service More

by rbnbrusky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Thimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Loch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naomi Rueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Holz Motors responded

We are glad to hear you enjoyed your recent visit to our service department. At Holz Motors we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! - The Holz Motors Team

Helpful
March 07, 2024

Ashley in sales was great ! The folks in service are great too! All employees are very helpful and friendly. The showroom is neat and clean. Very nice facility inside and out. More

by suzw3434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Grainer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Loch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naomi Rueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kuechenmeister
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Holz Motors responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Holz Motors again! - The Holz Motors Team

Helpful
March 07, 2024

Great service and speed. Appreciated their upfront information regarding cost and time allotments needed to complete the service. More

by rjacobson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kuechenmeister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Holz Motors responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! - The Holz Motors Team

Helpful
March 06, 2024

Service was great, it always is. Staff is nice and friendly. Job is always complete in only manner More

by natmeyer88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chladil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Arneson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Brusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Holz Motors responded

We appreciate your input, Nat. We're glad to hear that you are consistently impressed with the service we offer here at Holz Motors. If there is anything more we can do for you please come back and see us any time! Take care! - The Holz Motors Team

Helpful
March 06, 2024

I initially had to stand by my truck for 15 minutes before anyone acknowledged me More

by MikeKnecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Peters
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Holz Motors responded

Mike I am very sorry for the issues you encountered during your most recent visit. I watched the video and you did have to wait 7 minutes which is far too long. I apologize for our missteps. I assure you I have addressed it with them so we may fix these issues going forward. I thank you for bringing this to our attention. We hope you will give us another chance to prove ourselves to you. Have a great day. Kevin Drury - Service Director

Helpful
March 06, 2024

Always great service, welcoming people, attractive atmosphere. Service took a reasonable time. Been a customer for + 30 years. More

by dennis92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Holz Motors responded

Dennis, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. - The Holz Motors Team

Helpful
March 06, 2024

Everyone was professional and courteous. I usually give 5 stars. This time the vehicle was completed but it sat outside for over 20 minutes before the paperwork was delivered to the cashier. More

by mchartier1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Holz Motors responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. - The Holz Motors Team

Helpful
March 05, 2024

Everything went well, Happy my problem taken care of in a very profe ssional manner... More

by NASKROBIS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Holz Motors responded

We are so glad we could take care of all of your needs at Holz Motors. Thank you for giving this feedback; we will be sure to share it with the team! - The Holz Motors Team

Helpful
March 05, 2024

It was done fast and everyone was nice. The only thing that I did not like is that there was used plastic gloves in my cup holder. More

by hollyschues
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Holz Motors responded

Holly I am very sorry for the missteps of our techs. I assure you I will address this with my staff so we may fix these errors going forward. If there is anything I can do to rectify the situation please feel free to contact me at any time. Sincerely, Kevin Drury - Service Director

Helpful
March 05, 2024

Great service wish your allow me to skip this writing review and continue on with this survey. More

by kyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kuechenmeister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Holz Motors responded

Kyles, thank you for taking the time to share your feedback. Each employee is a valued member of the Holz Motors team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! - The Holz Motors Team

Helpful
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