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97 Reviews of Honda Bridgewater - Service Center
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January 22, 2016
Horrible experience Horrible Horrible customer service. Don't buy a car from Autosport Honda. I, have been waiting over 2 months for a 90 dollar refund. Spoke with the m Horrible Horrible customer service. Don't buy a car from Autosport Honda. I, have been waiting over 2 months for a 90 dollar refund. Spoke with the manager Eric and its the same old story check is in the mail. More
by AL
Employees Worked With
Eric the Manager
Helpful September 13, 2015
Excellent Transaction I went in to have my recall notices taken care of and I left with a new car, and it was painless. . .even fun. Ten years ago I visited the dealer I went in to have my recall notices taken care of and I left with a new car, and it was painless. . .even fun. Ten years ago I visited the dealership, my daughter-in-law bought a new car, so when I got my recall notices I decided to go back to Bridgewater Honda even though it was 25 miles from where I live. The man from whom my daughter-in-law bought her car still worked there, so I went into his office to say "HI" and ended up with a new car, an HR-V, that I hadn't ever heard of, but it's very cute. During the complete transaction I dealt with Ali, Erik, Walter, Brian (both of them) and an adorable young lady in service whose name I don't know. I'd go back to any one of them in an instant, or call any of them to ask a question, if necessary. I even met the owner of the dealership who was very pleasant and personable and funny. I'd go back to Autosport Honda for sales or service and I'd recommend this dealership to everyone. They were great 10 years ago and they are still THE BEST. More
by quimbey
Employees Worked With
Erik, Walter, Ali, both Brians
July 30, 2015
Unexpected Purchase of HRV We had dropped off our accord for airbag recall - while waiting we when to the sales floor and encountered salesman Walter Malley. who showed us the n We had dropped off our accord for airbag recall - while waiting we when to the sales floor and encountered salesman Walter Malley. who showed us the new HR-V's. We liked one that was in stock and agreed to buy it, It was a real pleasure working with him and we are enjoying our new HR-V More
by Reed
Employees Worked With
Walter Malley
May 18, 2015
Amazing service! I came here to get my car serviced for the first time and they helped me right away! Everyone was so nice and my service advisors knew exactly what I I came here to get my car serviced for the first time and they helped me right away! Everyone was so nice and my service advisors knew exactly what I was talking about and helped me right away. Every time I walk in there I'm greeted with smiles and helpful hands! Love this place. I will never get my car serviced anywhere else. More
by Monikasiedlecka
Employees Worked With
M
April 28, 2015
best dealership Best place to buy and have your service, look,for Eric, his the General manager, his always accommodating and helpful,will,never turn you down, and lo Best place to buy and have your service, look,for Eric, his the General manager, his always accommodating and helpful,will,never turn you down, and look,for Jr at the service More
by Ram
Employees Worked With
Eric and Jr
April 18, 2015
Pleasantly surprise with management focus Update: Management promptly resolved the issue. Pleasantly surprised by management focus on customer service I normally don't write these review Update: Management promptly resolved the issue. Pleasantly surprised by management focus on customer service I normally don't write these reviews but i was really disppointed with my experience! 1. Charged me for the service which was supposed to be covered with warranty 2. Beware of so called Diagnostics fee of $115: They will make up any stories to justify why is repair not covered under warranty. You will end up paying diagnostics fee of $115 to tighten a clip which should have been coovered under warranty. 3. Very unprofessional service reps. More
by Puneet123
Employees Worked With
J R DUQUE
January 19, 2015
Wonderfull experience , great service department I have a 2009 accord, 2011 Odyssey and a 2013 Accord all purchased from autosport honda. the sales staff was very friendly and knowledgeble. The new I have a 2009 accord, 2011 Odyssey and a 2013 Accord all purchased from autosport honda. the sales staff was very friendly and knowledgeble. The new showroom was open and showed off the beauty of the honda's. The service department is top notch. I am treated with respect when I drop my car off for service. When its promised ..... they are always on time. the service department is friendly and knowledgaeble and honest. I never, never feel like i am being ripped off. All my work is done at autosport. More
by anthoke
Employees Worked With
Jonathan Duque
July 29, 2012
I went there for the first maintenance of my 2012 Honda Accord LX-P. I bought the car at another dealer but I moved after that so Autosport becomes the closest dealership. I brought my own oil filter becau Accord LX-P. I bought the car at another dealer but I moved after that so Autosport becomes the closest dealership. I brought my own oil filter because I was given several of those from the dealership when I bought the car. I was afraid that Autosport would reject customer's part but they didn't. They told me to simply put the filter on front seat and they would use it. The oil change service took about half an hour, which was pretty fast, and total cost was a real surprise - about eight dollars less since I brought my own filter. They didn't add ridiculous labor cost just because customer brought own part. I am very satisfied with their service, speed, and price, and I think I will go there in future for any service of my Accord. More
by zihaoyu
Employees Worked With
Paul Allen
April 26, 2012
My family and I have been going to AutoSport Honda for years and the service is excellent from new purchases to service. We always ask for Paul Allen as he is one of the best service consultants ever. He years and the service is excellent from new purchases to service. We always ask for Paul Allen as he is one of the best service consultants ever. He is always helpful and makes you feel taken care of when bringing in your car for servicing. He is knowledgeable and never tries to oversell you on anything that you don't really need. We look forward to working with Paul for years to come. A true professional. More
by shimalj
Employees Worked With
Paul Allen
October 08, 2011
I am giving feedback on a service visit at Autosport Honda. I give the service Manager VICTOR AND HIS TEAM an A+ Rating. Autosport and Victor resolved a warranty issue on my Honda Ridgeline super fast Honda. I give the service Manager VICTOR AND HIS TEAM an A+ Rating. Autosport and Victor resolved a warranty issue on my Honda Ridgeline super fast and with great feedback during the process. Victor kept me in the loop at all times,and seemed truly happy when he located the issue and the correct factory fix -all with OEM parts. The Bozo's at the place i bought the car could'nt even identify the problem! To keep this positive Victor and his team of service professional's have reinstated my trust in Honda's quality. Honda USA should make all dealers live up to the service standards that Autosport and Managers like Victor practice day in day out! Of course when i am buying mode for a new Honda - they get the deal. Honda owner, Mitch Haus 2009 Ridgeline rt idrive155@gmail.com More
by idrive155
Employees Worked With
Victor Service Manager
