Honda Cars of Bellevue - Service Center

Honda cars of Bellevue is top notch! Terri A always has her customers best interest and gets them taken care of! Terri A always has her customers best interest and gets them taken care of! More

Over charge for labor and don’t do the work correctly bad take advantage of people take advantage of people More

Terri was a fantastic service advisor. She really does go out of her way to look after you as a customer. She's very professional and personable. The service centre is clean and their wait She really does go out of her way to look after you as a customer. She's very professional and personable. The service centre is clean and their wait area is very nice too. More

Good prompt service. Multipoint checks see what needs to be taken care of. Friendly staff Multipoint checks see what needs to be taken care of. Friendly staff More

I have been to my dealer many times for any repair service I need. Always been very satisfied. Keeps me informed for any work that needs to be done. service I need. Always been very satisfied. Keeps me informed for any work that needs to be done. More

Terri A. was amazing! We are new to the area and stopped by the service department since our service reminder went off. She scheduled us for an appointment an was amazing! We are new to the area and stopped by the service department since our service reminder went off. She scheduled us for an appointment and let us know what to expect. At the appointment she was friendly but hustled. I was so impressed by her customer service and will be a devoted customer because of her! Service techs are awesome! They repaired a seat belt latch and provided honest feedback about my vehicles needs. Thank you Honda Cars of Bellevue for washing and vacuuming as well. More

Took my Pilot in for a recall repair. Made an appoint for 7:30 am and dropped the car off. We called at 3:30 and were told that it was next in line and wouldn’t be done that day. Not s Made an appoint for 7:30 am and dropped the car off. We called at 3:30 and were told that it was next in line and wouldn’t be done that day. Not sure why we made and appt and verified it if it sat there for a day? What an inconvenience to be without your car for two days for a two to three hour fix (according to the Honda paper work). Will go to a different dealership in the future for service and purchase of a vehicle. I was disappointed with this dealership when I looked to purchase the Pilot and the service department has solidified that disappointment. Won’t be back. More

Chase Gundersen ( Service Advisor ) immediately greeted me when I arrived to My 11:30 am appointment today Saturday August 19, 2023. Chase is always always friendly and professional no matter how busy he me when I arrived to My 11:30 am appointment today Saturday August 19, 2023. Chase is always always friendly and professional no matter how busy he is Chase always makes the customer feel valued and appreciated. I highly recommend Chase to my family, friends and colleagues. Thank You Very Much for all you do Chase. It is greatly appreciated !! Sincerely, Lillie L. Weatherall More

I highly recommend Chase Gundersen to my family, friends and colleagues ! Chase contacted me this week to let me know the new tire for my 2023 Honda HR-V has arrived. My work schedule was busy and conflic and colleagues ! Chase contacted me this week to let me know the new tire for my 2023 Honda HR-V has arrived. My work schedule was busy and conflicted with the time and day on Thursday August 3rd at 5 pm I originally set out to meet Chase at Dealership. Chase stayed later the following day Friday August 4th to accommodate my work schedule which I greatly appreciate !! Chase put on new tire and I was on way. Thank You Very Much Chase for working with me. It is greatly appreciated !! More

Chase Gunderson Service Advisor was professional, friendly and knowledgeable when I came in to see him yesterday Saturday July 29th. Chase inspected the air pressure in all 4 tires of my 2023 Honda friendly and knowledgeable when I came in to see him yesterday Saturday July 29th. Chase inspected the air pressure in all 4 tires of my 2023 Honda HR-V and discovered a large screw in the rear passenger tire. Chase ordered new tire and made sure my vehicle was safe to drive with spare tire for now. Thanks You Very Much for ensuring my safety Chase !! More