Honda Cars of McKinney

Reason for Visit: Sales

I recommend this dealer: No

My Review of Honda Cars of McKinney:
I cam in to buy a car from a different guy who wasnt there, so this amin guy said he could help me. He started off saying the car i wanted was 3000 above MSRP due to market demands. when i wanted to test drive the car, he wanted to pre-qualify me for a loan before hand. I said no way, and he said he wouldnt waste his time and go out in the heat unless i did. Absolutely unbelieveable!
In a completely different visit, i had come into the used dept to look for a used honda. They took my keys to "appraise" my car, and kept urging me to test drive these old, overpriced cars i wasnt even interested in. When i didnt want to purchase them, the sales manager called me "stubborn" and "hard headed." I had to demand several times to get my keys back so i could finally leave.
So, used or new, they are out to screw you especially if you are female. Stay away!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Honda Cars of McKinney:
Just like with any dealership, there are good and bad employees. I've worked with sales guys that have bent over backward for us, and others that have been aggressive, confrontational, and arrogant.

If you want to do business with Honda McKinney, here are some key things you must know:

First, Honda McKinney is big, and I do mean big, on dealer add-ons.
By doing your homework and learning the invoice price of the car and all accessories, you'll be successful haggling them off. Do not, I repeat do not, get suckered into paying $495 ea for the paint and fabric sealant. It is nothing more than spray on wax and a $10 dollar can of scotch-guard.

If at first you don't succeed, try again.
As I said above, I'd worked with some truly great salesmen -- but equally so, worked with some that have lived up to the negative stereotype. If the sales guy or sales manager isn't hearing your concerns, walk out and work with someone different. Having competitive bids from other dealerships really gets the ball moving fast in your direction, as suddenly all those dealer add-ons don't mean so much to them anymore.

Secure outside financing.
This way you can't get tricked into accepting a padded interest rate. Whatever you do, don't let your guard down in the finance office. This is where Honda McKinney makes the most money on things like warranties, security stickers, maintenance contracts, etc. This dealership makes spiffs from banks in the area, so if they're heavily directing you toward a bank or a rate, be suspicious.

Not all warranties are created equal.
McKinney Honda's in house warranty is called Hendrick AutoGuard. It's bloated and proprietary, meaning you can only get work done a pre-approved locations and its way overpriced. Instead shop around online and get Honda Care. I've figured out that Honda McKinney ads a "1" in front of the true cost of the warranty. So a warranty that should be $750, Honda McKinney sells for $1,750. Sneaky. You can always get an extended warranty during the first 36K of the car, not just at the time of purchase.

Hypothetical tax savings on your trade.
I really dislike how Honda McKinney approaches dealer trades. Basically they deduct your hypothetical tax savings from your best competitive offer to arrive at their final offer. They will dig their heals in and refuse to budge until the 11th hour when they're about to loose your business. All I can say is get your insulting low-ball bid from CarMax first to serve as your baseline. No matter who you work with at Honda McKinney, all the sales guys use this dirty trade value tactic.

Be ready to have your negotiating 'A' game on.
These guys are professionals at wearing you out. They have a lot of inventory depth and they thumb their nose at the neighboring dealerships. If you want to find a Honda without all the dealer add-ons, you'll have to catch it right when it gets off the truck. Once they sit in the receiving lot for more than a day, they'll be just as bloated as the other cars.

Finally, if you do your homework, legwork, and have patience -- you can get a great deal with Honda McKinney. But if you're rushed and sloppy, they'll burn you real bad.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Honda Cars of McKinney:
These people will take advantage of you at every opportunity. They will promise you a 'great deal' and then charge you the MSRP. They will add extras onto the loan to bump up the price and tell you they are 'mandatory' to the sale of the car. Then, they will charge you several points higher in interest than you can get at your local bank or credit union. I paid off my car with Honda Finance after only four months to receive much lower interest. Mr. Snopik and Mr Gill will not return your calls or emails or address any issues directly with you. They are swine.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Honda Cars of McKinney:
HONDA CARS OF MCKINNEY DID A GREAT JOB!!!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Honda Cars of McKinney:
Bought 2 Honda accords for my family and I had a wonderful experience. It was simple, quick and I left with a great feeling. I will defiantly be returning in 3 years when my lease is up on both cars.

My salesman registered me for 2 free oil changes just for being easy to work with and offered to detail my car a second time because he found some water marks on the bumper. Holly from the store called to make sure that I didn’t have any questions and was satisfied with my experience.

WOW, GREAT WORK Honda Cars of McKinney, you defiantly made a customer for life.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Honda Cars of McKinney:
do not buy from this dealership. was sold a used vehicle, and my fault, did not have it inspected before purchasing. was told the carfax report was clear and the car was in great condition! come to find out, the top has been sawed off (the car has been rolled/totaled?) and a new top was put on the car... but apparently whoever welded the top on did a horrible job because the entire roof leaks from all sides. The frame is bent and I have to get the tires rotated every 1000 miles - I need to pay a few thousand to try to get the frame rebent. I went up to the dealership to ask them if they will buy the car back, as I assumed buying from a dealership rather than online/personal seller meant somewhat of a reliable car! The manager talked to me like I was incoherant, telling me he will pay for a re-alignment?! A realignment that will like a few weeks before the car goes back to normal because the frame is bent? He said it was my stupidity for assuming the car was never totaled - I guess maybe I am at fault, for beleiving them when they showed me the carfax report and it showed the car had never been wrecked? Dont go here, I never will.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Honda Cars of McKinney:
Keep driving past Honda Cars of McKinney if you are shopping for a new or used Honda. They are theives - dishonest as the day is long. The will lie to you over and over, fudge numbers, not return phone calls or emails and will not address customer issues. They think charging you the MSRP on a new car is a 'great deal'. I would like to save you a miserable experience.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Honda Cars of McKinney:
If you are thinking about buying a car from Honda Cars of McKinney - don't! They are swine - will lie to you about everything, will fudge financial numbers, etc. They cannot sell you the car that you want - but they will be sure to be able to sell you one that you don't want. And by stating that they are giving you a 'great deal' they will charge you the MSRP. They are rude to women, don't return phone calls or emails. This dealership has a horrible reputation in North Texas. I would like to save anyone I can from having to go through the miserable experience that I did at Honda Cars of McKinney.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Honda Cars of McKinney:
I went in to test drive a new Accord and got greeted by the sweetest sales guy, Anthony, bless his heart. He was so nice and friendly and very honest. I must say he tried his very best to try to help me. Its a shame the poor guy works at such a crooked place. I was warned about this place from my a family member whos a car salesman but being a nice person, I decided to give them a chance and ended up totally wasting my time. This dealership adds $3000 worth of shit accesories on each and EVERY car at that dealership and makes the customer pay for it even if you do not want it or ask for it !! The managers and finance people just want to play around with nonsense numbers and waste time. They kept messin around with numbers supposedly trying to help me but it was all bullshit . They gave me $2000 less than what my trade in is worth because one very barely noticable ding on the side door. I ask them what interest rate they calculated and they say they dont even know, the computer doesnt tell them .....like im stupid ?? I have 700 credit score and they tell me i only qualify for 8% ....total bull. Then they try to lure me back saying they have the car I want coming to the dealership secured, they were gonna cancel it because i walked out.... and they have no idea what color it is, when its coming, no vin number, NOTHING ! I knew that was a total lie. They told me they would match another dealerships price, oh yea, when did $1000 over become matching ?! I felt bad for my sales guy, his manager was feeding him total crap. My hats off to him because he did try and he was so nice through the whole process when I told him I thought it was total bullshit. I was only patient because of him. But seriously I dont know how the hell this dealership got the Presidents Award. They must be paying people to vote for them with the profit they make jipping off their customers !

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Reason for Visit: Service

I recommend this dealer: No

My Review of Honda Cars of McKinney:
I get my service done regularly from this place because its close to home. I had to get new brake pads, they charges $200 for only two front brake pads !!! After I got them replaced, my car started makin a squeaky noise and I took it back and they acted like they barely knew me and they didnt have time for me! They didnt even machine the rotors good and now I have all sorts of allignment probs. Also, Rex told me I need new brake pads because I had previously had an accident and I should see about getting reimbursed for them from Service King, when the rep from service king called to verify that with him, HE LIED saying he never said that !!! I have been back several times to get that noise fixed and everytime they act like they dunno who I am and the dont have time for me. If I ever get an oil change which comes with a 25 pt inspection; they never check my brakes ! The manager there is so ignorant ....i dunno how the hell this dealership got the Presidents Award for good service

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