Honda Cars of Rock Hill

Honda Cars of Rock Hill
686 Galleria Boulevard
Rock Hill, South Carolina 29730

Sales: (888) 557-7955
Service: (888) 700-8297
Parts: (888) 700-8297

Manufacturer: Honda

Most Reviewed Employees
There are no Employees listed for this dealer yet.
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Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Cable TV
Children's Play Room
Customer Lounge Area
Express Service
Free Keurig Gourmet Coffee
Free WiFi
Free Local Shuttle Service
Television
Vending Machines
Magazines and Local Newspapers
On-line Service Appointments
Courtesy Phone
Service Reminder Notices
Free snacks
Free Hot Chocolate and Hot Tea

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 1:00 PM - 5:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed



Twenty-Four Month Rating: 4.8/5
145 Reviews
Honda Cars of Rock Hill

Overall Score: 5 Star Rating4.8



About Honda Cars of Rock Hill
Certified: Honda Cars of Rock Hill
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Honda Cars of Rock Hill has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Honda Cars of Rock Hill
Why Purchase at Honda Cars of Rock Hill?

South Carolina has lower taxes: This means that our overhead for our billing, services, and fees are lower. We pass that savings on to you by offering lower prices.

No city traffic: Honda Cars of Rock Hill is located right off I-77 on Dave Lyle Blvd (exit 79). You don't have to worry about risking your life on busy highways like South Blvd or Highway 74.

Long, leisurely test drives: We offer both interstate and back road test drive courses that allow you to concentrate on the way your vehicle feels instead of the congested traffic around you.

Honda Leadership Purchase Plan: This type of purchase is not available in NC but you can be an NC resident to participate in the program. This flexmore
ible financing alternative is a hugely popular package with little to no down payment required and monthly payments are generally smaller than traditional automobile financing. Plus, at the end of your term, you have several options to choose from. Trade it in for a new Honda, sell it yourself or keep paying the same low monthly payments at the very same rate just to name a few.

Southern Hospitality: Our no-pressure guest experience allows you to make an educated decision in our state-of-the-art facility with friendly people to help.

Experienced Staff: Our staff has an average tenure of 13 years. Unheard of in the automobile industry. This means professionally trained employees who will be here when you come to service and purchase your next vehicle.

The Hendrick Advantage: We are part of the Hendrick Automotive Group with over 30 years of satisfying customers.

So come visit us at Honda Cars of Rock Hill and experience the difference!

Contacts:
General Manager: Cam Stewart
General Sales Manager: Joel Suggs
Pre-Owned Manager: Glenn Gilbert
Internet Sales Manager: Russ Crumpton
Finance Manager: Pete Pistone
Finance Manager: Paul Beckman
Service Manager: Chris Rice
Parts Manager: Eric Hawkins less


tiiuleek
5/21/2012 1:55:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Coby & Nathan

My Review of Honda Cars of Rock Hill:
Only once I had a bad experience and they fixed it right away. I love the job these guys do, and I also like the fact that they go over and beyond for customers. I get deals for every Honda dealership in Charlotte, but I make every effort to continue my great service I get from Honda of Rock Hill.
Job well done guys, thanks for all you do!!!!


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doc4jac
5/12/2012 3:18:32 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Rice

My Review of Honda Cars of Rock Hill:
Ready to perform work as scheduled when I arrived. In and out with no customer service issues. Enjoyed the coffee and cookies while waiting. Thanks to Chris for getting it done as promised.

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Shirley Millsaps
5/12/2012 10:06:40 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim, Mike, Chris

My Review of Honda Cars of Rock Hill:
I took my car in on a Saturday afternoon after it would not stay cranked. Found out the head gasket was blown. My husband was able to get a good used vehicle using our old car as a downpayment. Our saleman did everything he could to help us along the the finance guy. We have never had such good, attentive and prompt service as we received at this dealership. The gas gage was not working on the vehicle and our salesman took care of getting it fixed at Burns Chevrolet as the vehicle we purchased was a used Chevrolet Trail Balzer with no cost to us. This meant so much to us to have someone who went ABOVE AND BEYOND to help a customer. We will be getting another car in the future when my 1988 Volvo dies and we will definitely be coming back to Honda here in Rock Hill as a direct result of this experience. Again thanks for a great sales experience and one of the best car salesman we have had the pleasure of doing business with.

Shirley Millsaps
husband, Bart Millsaps
627 Pinebranch Street
Rock Hill,S.C. 29730
803-324-1518


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ANJIB
4/26/2012 9:00:29 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: mike lainer

My Review of Honda Cars of Rock Hill:
AWESOME! I AM TOTALLY PLEASED WITH MY NEW HONDA CRV, VERY THANKFUL FOR THE CUSTOMER SERVICE FROM MIKE HE GOT ME THE CAR REQUESTED AND THINGS WENT SMOOTH AS SILK.

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Joan Dratch
4/25/2012 9:41:20 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Connie Underwood

My Review of Honda Cars of Rock Hill:
This dealership has serviced our cars going on 9 years. I have never had a bad experience. Always honest and helpful and when i am in the service department i am made to feel that I am very important and they take the time to help me.

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TTalb
4/24/2012 5:07:32 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Oakes & Tim Chandler

My Review of Honda Cars of Rock Hill:
This visit was to have installed Door Edge Guards and Cargo Net which I had asked Tim Oakes by phone to order or hold for my next visit. Tim told me the net was on hand and would be held for me, and that the guards would be ordered and ready the following week.
He called later to let me know the guards were on hand and he was looking forward to seeing my the following week, at which time he would also show me some videos on using my navigation system. Tim Oakes introduced me to Tim Chandler who would be seeing to the installation of my accessories. Tim C. was very personable and professional in handling his interaction with me.

I must admit that the installation of the two items took longer than I thought it would (though I had no idea how long it should take). The installed price was a little more than I had expected, but I may have misunderstood the prices Tim Oakes had mentioned over the phone.

All in all, I am very happy that I purchased a 2012 Accord, and that I did so at Honda Cars of Rock Hill. I can understand why you have won the President's Award 8 times.

Since I purchased the oil change package (or whatever it's called) I look forward to bringing my Accord to your dealership for years to come (based on the small number of miles I generally drive per year.)


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mramsey22
4/21/2012 1:29:50 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Colby Simpson

My Review of Honda Cars of Rock Hill:
This was my first time at this Service dept and was very pleased with the level of Customer service...wait time was pretty quick factoring in a very busy Saturday morning. The customer waiting area and bathroom were CLEAN and neat - really enjoyed the Keirig coffee too.

I will be back again for my next service date.


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CShulman
4/17/2012 11:38:19 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Michael McConnell

My Review of Honda Cars of Rock Hill:
We were on vacation and had an air leak in our tire, heading from Rochester, NY to Savannah, GA. This dealership plugged the leak, were very friendly, and didn't charge us anything. We appreciate this, as well as the fact that our tires were and are in great shape the rest of the trip. Thank you!

The Shulmans
Pittsford, NY


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TTalb
4/7/2012 11:05:31 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim, Jason, Russ, Pete, Paul

My Review of Honda Cars of Rock Hill:
The sales personnel with whom I dealt were very knowledgeable, friendly, and courteous. I believe that the price quoted me was at least good, if not great. The physical plant of the dealership was very clean and well organized, contributing to my decision to bring my new Honda back (from Charlotte) to the dealership for service. I look forward to working with the people at Honda Cars of Rock Hill to keep my Accord in tip-top condition for many years.

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lexgirl92
4/3/2012 4:16:20 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Teresa

My Review of Honda Cars of Rock Hill:
I went for an oil change. I scheduled an early appointment so I could service my car and get to work on time and I made it before my first meeting. I also stopped by the Parts department to get help with my key. The battery was dead and I was unable to remove the screw. Teresa was great. She opened the casing, changed the battery and gave me tips to help with me with a crack in the other key casing. The service is always great at RH Honda.

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