Honda Kingsport

If there is anyone who is cynical about car dealerships, that person would be me! I am 65 and I have had way too many slippery slick car salesmen, trying every greaseball tricks in the book, to sell me a that person would be me! I am 65 and I have had way too many slippery slick car salesmen, trying every greaseball tricks in the book, to sell me a car. (And their managers!) In the end, it always turns into a disaster. I hated it so much I have used AAA car buying services to buy my cars, for many years. Well this year, for some odd reason, I thought I would try working out a deal to buy a car myself by starting the conversations over the internet. After a few rough spots with a couple of dealerships, I finally contacted Honda Kingsport in Kingsport, TN. WHAT AN AMAZING GROUP OF PROFESSIONALS! They helped me and didn’t pressure me. The didn’t play “salesmen games” but instead, took the time to find me the car I wanted and even beat my expectations on price. What an honest, credible group of men and women, from start to finish. (Jason, Ashley, Elizabeth, Kaylee, and Anthony) No one is paying me to say this. I bought a 2021 Honda Passport elite on Thursday (10/08/20) from Honda Kingsport. Honda Kingsport is about 1-hour 45-minutes away from where I live. I plan on having my car serviced there even if It is far away, and even if there is a Honda dealership in my home city. When you find excellence, you reward it with your business. If not, then you are a knucklehead! Thank you guys and ladies of Honda Kingsport for being true pros and for making this an enjoyable car-buying experience. I can’t believe I just said that! It’s True! More

service dept Horrible attitude, sarcastic service guy, to busy cutting up with the ladies up front to take care of my questions, cuss words used, tech was to inter Horrible attitude, sarcastic service guy, to busy cutting up with the ladies up front to take care of my questions, cuss words used, tech was to interested in flirting with the lady at the desk behind me to explain the cost of the repair, cell phone usage instead of focusing on my cost concerns,would NOT recommend Matt Hicks honda of kingsport. More

I had a great experience with honda kingsport they have went out of their way to make make this a great purchase thanks elizebeth !! There were a couple issues they were happy to make right went out of their way to make make this a great purchase thanks elizebeth !! There were a couple issues they were happy to make right More

Kingsport Honda Price Gouging Went to Kingsport Honda to have my wife’s CRV looked at and get an oil change. It turned out that I also needed brake rotors and pads all around. I ne Went to Kingsport Honda to have my wife’s CRV looked at and get an oil change. It turned out that I also needed brake rotors and pads all around. I new the parts were outrageously expensive but I thing Honda is a quality car and quality isn’t sheep so I said okay. I thought the price included labor. For $650.00 it should have been. After waiting three hours the car was ready and went to pay the bill. I wasn’t prepared for the four hundred dollar labor charge. It comes to $133.33 per hour. I know the mechanics don’t get paid this and no one at the dealership could explain their pricing.Please learn from my $1000.00 mistake. Never get your car worked here. Take your car to an honest mechanic. More

Great Experience My wife and I were looking to upgrade her old vehicle, after looking online and a lot of used car lots we came to Honda Kingsport and found the car w My wife and I were looking to upgrade her old vehicle, after looking online and a lot of used car lots we came to Honda Kingsport and found the car we wanted at a fair price, great financing and we met a great sales person that answered every single question we had . That made this car buying experience unlike any other we have ever had . I would definitely buy another vehicle here and I would definitely buy it from Dennis . Thank you More

Amazing service and personnel!!!! The sales team, as well as the service staff are very friendly and took excellent care of myself and my wife during the purchase of our new Pilot!!! H The sales team, as well as the service staff are very friendly and took excellent care of myself and my wife during the purchase of our new Pilot!!! Highly recommended!!!! More

Customer for 18 years I have been a customer here for years buying and in the service department. I received great customer service always I even bring my family’s vehicle I have been a customer here for years buying and in the service department. I received great customer service always I even bring my family’s vehicles here for service. More

Quick and easy I had my oil changed. It was a Quick and easy process. FREE MAYFIELD ICE CREAM. And the kids room was very nice. Thanks for the service I had my oil changed. It was a Quick and easy process. FREE MAYFIELD ICE CREAM. And the kids room was very nice. Thanks for the service More

Awesome Best Honda Dealership by far in East Tennessee/Southern Virginia. All staff members were able to assist my needs with haste and excellence. If you are Best Honda Dealership by far in East Tennessee/Southern Virginia. All staff members were able to assist my needs with haste and excellence. If you are looking for an awesome place to get your new or used car, Honda Kingsport is the place to go! More