Honda Lancaster

Bad customer service by Internet sales First time me and my husband walked in we Walked for about 2 hours looking at cars and no one acknowledged us. 2nd time we got a price quote and a tes First time me and my husband walked in we Walked for about 2 hours looking at cars and no one acknowledged us. 2nd time we got a price quote and a test drive but we left because we weren't happy with the price. Then we decided to give the Internet sales a try. Well Internet sales Tony Cripin was very insisting at first but after a few emails he stopped replying. Not willing to negotiate price and emailed back a week later asking if we still wanted a car. By that time we had already bought our new Honda Civic ex 2017. If you want good customer service go to Auto Nation Honda in Valencia. Stay away from car dealers in the A.V. More

Very friendly and efficient. Debbie seeger was awesome Got in and out very fast and Debbie seeger was very nice and helpful thank Lancaster Honda I would highly recommend Lancaster Honda .great service dep Got in and out very fast and Debbie seeger was very nice and helpful thank Lancaster Honda I would highly recommend Lancaster Honda .great service department More

Friendly, Efficient, and Helpful Brought in my 16 civic for an oil change and interior cleaning. David Boyle was extremely helpful. He explained everything clearly, communicated what Brought in my 16 civic for an oil change and interior cleaning. David Boyle was extremely helpful. He explained everything clearly, communicated what they did to the car and the condition of the car, and overall did a great job offering excellent customer service. I was highly satisfied with my visit, and would recommend their service center and Mr. Boyle with great confidence. More

Service on my odyssey Thank you very much David Boyle for your excellent service. It is good to have you back in Honda service ! See you on my next service. T Fujiwara Thank you very much David Boyle for your excellent service. It is good to have you back in Honda service ! See you on my next service. T Fujiwara More

Great Service Recently bought a 2016 Honda Civic. I scheduled an appointment for an oil change and tire rotation along with the normal maintenance. Everyone was ver Recently bought a 2016 Honda Civic. I scheduled an appointment for an oil change and tire rotation along with the normal maintenance. Everyone was very helpful. David Boyle made sure he went over everything with us including the life left on the tires and the brakes. We will be back again. More

Great service Jim Monroe was great, got me out quickly. Made sure that everything was taken care of. Would request him next time I go. The whole staff made sure my Jim Monroe was great, got me out quickly. Made sure that everything was taken care of. Would request him next time I go. The whole staff made sure my wait was pleasant. More

Saved- Once Again! Once again I had an unexpected emergency. A low tire, 4pm, and a need to get my husband down to Los Angeles for cancer treatment. Harried? Absolutely Once again I had an unexpected emergency. A low tire, 4pm, and a need to get my husband down to Los Angeles for cancer treatment. Harried? Absolutely. Having had always great service from Lancaster Honda, and my go to service rep Stacia Delaney, I called in a panic. Stacia gave me the answer I needed to solve the issue, enabling me to get my husband to cancer treatment on time with a tire that worked. It is great to have a "buddy" in the Honda Service Dept. I can count on to provide for me the desperately needed service. More

Excellent service Our 2ed visit to the service department, and only for oil changes, but Ben Lopez was great. No problem, efficient service. Go see Benjamin Lopez for a Our 2ed visit to the service department, and only for oil changes, but Ben Lopez was great. No problem, efficient service. Go see Benjamin Lopez for all your Honda service needs! More

Best service department Stacia Delaney goes above and beyond when it comes to servicing our Accord. Got a good deal on tires after shopping around. I went in for tires but sh Stacia Delaney goes above and beyond when it comes to servicing our Accord. Got a good deal on tires after shopping around. I went in for tires but she took care of a recall on my car which I was not even aware of. More