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Honda Libertyville
Libertyville, IL
454 Reviews
Honda Libertyville in Libertyville, IL, is proud to be an automotive leader in our area. Since opening our doors, Honda Libertyville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Honda Libertyville will get you into the car or truck you choose with professionalism and attention to your needs.
Honda Libertyville offers a full selection of services including:
New Vehicle Sales
Pre-Owned Vehicle Sales
Car Loans and Financing
Online Service Appointment Scheduling
Honda Libertyville has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Honda Libertyville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 454 reviews
July 12, 2011
This is the closest Honda dealer to my home, but every time I come-away with a so-so experience. Whether it be a new car purchase (ended-up at Honda on Grand in Elmhurst), or service (ended-up at Rosen in time I come-away with a so-so experience. Whether it be a new car purchase (ended-up at Honda on Grand in Elmhurst), or service (ended-up at Rosen in Gurnee), my experience has never been all that great. More
by gewf631
Employees Worked With
multiple
Helpful May 19, 2011
I went to Pauly Honda on a recommendation from my boy friend. I was surprised how Knowledgeable and no pressure my salesman Ricky was. He really seemed to want to help me find the right car. Not only friend. I was surprised how Knowledgeable and no pressure my salesman Ricky was. He really seemed to want to help me find the right car. Not only did I not buy on my first trip to the store, but he worked with me over 4 trips and several phone calls (I'm a picky person). I finally bought an Accord (light blue). I LOVE IT!! I got more for my trade in of an old Ford Explorer than I thought I would get. I would recommend Pauly Honda and Ricky to anyone who wants to buy a car. More
by Lindasommers
Employees Worked With
Ricky Rudolph
August 14, 2010
I had an excellent experience buying at Pauly Honda. They were reasonable on price. I did extensive research and was at 10 different dealers in the mid sedan class, decided on accord. Niall Orr was th They were reasonable on price. I did extensive research and was at 10 different dealers in the mid sedan class, decided on accord. Niall Orr was the most honest salesman I encountered, low-key and informed. I had an unusual personal situation develop, I spoke with their upper management who were reasonable and flexible. I am shocked to read the two previous reviews, these are good people and I would buy there again. More
by jfkaspar
Employees Worked With
Niall Orr
June 29, 2010
I went to look at cars on 6/24 and the original salesman I worked with was great. He ended up moving and I was assigned a new salesman. The new salesman seemed okay at first. I ended up test driving a co I worked with was great. He ended up moving and I was assigned a new salesman. The new salesman seemed okay at first. I ended up test driving a couple cars and thought I found the one I liked. He would side step direct questions and had a hard time answering questions so I made it clear to ask him multiple times if I put a deposit down if it would be fully refundable. He finally said "Yes" you would get your money back if something comes up. I ended up putting money down and was going to check with my bank on Monday to see what my interest rates would be through them. In the mean time I found the same car for cheaper with a few more features at City Volkswagen in Chicago. I told the salesman at Pauly Honda that I found this cheaper and all of a sudden he did a dr jekyll and mr hyde switch and became very rude. He refused to refund any of my money and stated that I can only apply the money to cars on his lot. I told him that I refuse to do business with decietful people and he was claiming I was a liar and he never said it was refundable. This went on for 15minutes and when I asked to speak to his manager he would not transfer him to me on the phone. I then hung up with the dealership and made a call to my credit card company to dispute on the card. BE CAREFUL IF YOU GO TO THIS DEALER!!! PAULY HONDA WILL TRY TO SCREW YOU OVER!!!! More
by MPM
Employees Worked With
Rich Hanson
