Honda Mall of Georgia

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Honda Mall of Georgia:
We planned to purchase a car from Tom Paine after first emailing back and forth with him in October 2008. We verified that the car we wanted was in stock and we negotiated the price with Tom Paine. Tom Paine even confirmed the price in writing. We drove out to Honda Mall of Georgia to purchase our car, only to be told by Tom Paine that he had "made a mistake" and the car was now $2000 higher in price than the price he had just quoted us in writing only hours earlier. Tom Paine was incredibly rude to us and of course we ended up leaving and purchasing a car the next day from another dealer. I can't say enough how horrible our experience was with Tom Paine. He was rude, dishonest and wasted our time.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Honda Mall of Georgia:
I called them on Oct.2008 to enquire a new 2008 Odyssey LX. An operator transfered me to a sales guy called himself Luis. We agreed on a price which sounds very good. So I decided to go to pick up the car immediately. Once I got there, the reception (sounded exactly the same as the operator connected my call) said no one working there named Luis but she confirmed the phone number recorded on my cell phone was theirs. Another sales person immediately said he could help me but there was no way he could sell at the price I was told on the phone. Then he and his manager started all trained technics and trying to sell me a car $3000 more than the priced I was promissed. Of cause I walked out with anger. I told what happened to me to some of my friends. And one of them said they did the same thing to him sometime ago. A sales person told him a price on the phone; once he got in there, the sales guy (he used his real name though) totally denied the price he promissed on the phone and tried to make a sale at a much higher price. I don't know if they only target on people speaking English as a second language, but I have enough reason to believe this is their regular practice. If they could do it to me and my firend, they must have done the same to many other people. So I'm calling whoever had the same experience speak out to help inocent customers from falling to their trap again. I can't believe they could get away with their dirty tricks and not being punished by law.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Honda Mall of Georgia:
I visited several dealerships looking for a new car for my 16 year old daughter. The reason I bought from Honda Mall of Georgia is twofold: (1) Honda makes the best cars; and (2) Tom Paine. I visted other Honda dealers but Tom was simply the best. Tom did not refer me to a manager for a hard sale. He was insighful, easy to deal with, and honest. I would highly recommend anyone to buy a car from Tom Paine.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Honda Mall of Georgia:
Although I was not served with professional service and care.
Honda Mall of Georgia provided great price which is lower than KBB.com.
I recommend you to compare with KBB.
Honda Mall of Georgia have really good price for some of the cars on the internet.
Don't go there without checking internet price of Honda Mall of Georgia and KBB.com

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Honda Mall of Georgia:
They had the car I wanted, but I still paid a little over sticker and addendum. But the kicker - they wanted 29% over "retail" for wheels and tires to spiff it up - they were "all in" at that price too. Sad. Also be prepared to not see any paperwork (buyers order, etc.) until finance. Very unethical business practices. That's what you get for dealing with a corporate owned dealership. Never again - even if they do have the car I want.

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